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"I only used my cell phone. I didn't go to the bar. You must realize not everyone has a cell phone and can figure out how to access a QR code handed to them on a card at check in. I find this VERY!!!! frustrating. At check in, I think you should ask people if getting hotel info from that card is ok with them, or would they prefer a 3-ring binder with all that info printed out for them. Some of your guests are super seniors, i.e. no cell phone and/or no idea how to use a QR code. Be sensitive to the ages of your guests."

"The lady at the front desk was awesome."

"The bathroom was terrible. Old dirtied and cracked sink, cracked shower walls, etc. The bathroom is expected to be clean, no matter how old it is. It made us afraid to touch any of the surfaces."

"The tv and WiFi quality needs to be upgraded. And replenishment of breakfast more often. Staff can be kinder when asked questions"

"Perfectly fine!"

"This is a somewhat dated conference center and event venue in a beautiful spot overlooking the Hudson. The contrast between 1980s-era hotel rooms and hallways with the nicer "mansions" is a bit jarring. Breakfast is pricey but in the loveliest building with a really nice view. If you are not here for an event - we were not - you might feel like a second class guest, as we did."

"Breakfast fresh and staff are nice and very helpful and friendly "

"Staff was very friendly and solved an issue we had right away!!! "

"Awesome experience!"