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"Multiple times card key didn't work Front desk staff was extremely rude and unprofessional No lock on windows on 4th floor. Windows opened completely for a body to fit out of Rug had rug nails sticking out and cut foot open Tub and toilet leaked Room was 80 degrees heat and ac broken, we had to sleep with window open. Room was next to a bridge and it was loud all night We have pictures to prove "

"Breakfast really good, pool great temperature, really clean, coffee really good, excellent stay"

"Very pleasant "

"I love the property and the staff. However my stay was very on unsatisfied this time. The travelers in the next room were rude and obnoxious. I could have complained but that would have made things probably worst for my stay. "

"Great stay to be able to fly out the night day! Very friendly staff. "

"Clean room. Staff was friendly. The gym was large and spacious and well equipped. We did not use the pool. The place was very nice but parts of it seemed a little dated. But overall I would recommend it. It is VERY hard to find a nice place to stay in Albany. "

"Room was VERY far from the parking garage. There was no internet or streaming available so the front desk asked if I wanted to cancel. I didn't, but was surprised they didn't offer a free pastry or muffin with their morning coffee(4 .00 dollars) as a trade. Especially since most places have these for FREE!! lol. Walk from garage to room was way too far. Will not stay again due to this. "

"Staff was NASTY not friendly at all."

"Nice hotel friendly staff "