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"Great hotel in great location staff where amazing - couldn’t do enough for us . Room cleaning though - we got extra towels , robes and slippers on day two but they didn’t take the towels slippers and robes from day before? The room was very compact so little space for clothing ( no wardrobes) , and limited space for our luggage !"

"Staff goes above and beyond "

"Shops and restaurants close by. Subway access close. "

"Had to take a smoking room. I’ve stayed in some before when there was no other option and it wasn’t terrible. But the smoking rooms here are BY FAR THE WORST. Everything else about the hotel was great, but if you book late and they only have smoking rooms left, be sure you’re prepared. "

"This hotel is located in the middle of a green space which is nice in terms of quiet and being in a place that feels separated from the city. That being said, there are no 7-Eleven or convenience store close by, but a wonderful restaurant and wonderfully helpful staff and concierge."

"Clean room and excellent staff"

"The hotel was amazing. Staff was wonderful with check in and check out process . They made the accommodation much more enjoyable. The property is in a convenient location "

"Good stay during my time there."

"Good Shinjuku location and price. Check-in was really slow due to the volume of people but staff were helpful. Rooms are small as expected but very clean and functional."