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"Welcoming, efficient and helpful staff, a clean, basic room and parking; excellent value - highly recommended"

"Excellent staff very helpful, clean and comfortable hotel was great"

"Staff were there from 1600 to 2300. Room was small. Kitchen had quite limited utensils and no toaster or kettle."

"Brilliant staff, brilliant location, brilliant price and overall brilliant."

"Everything was great, especially the service. People that works there are so kind. Definitely recommend it. "

"Really need a car to get there "

"There are no windows in the room, no air. The walls are thin and you can hear everyone. If something is cooking something in the kitchen the American coming to the room. The area is quite bad, not a good choice to stay in Bilbao."

"The shower had mold all over the roof, and the drain wasn’t working adequately. The room was extremely small and uncomfortable"

"Landed in Bilbao and started our trip here before heading to Los"

"The hotel breakfast was really good. The staff friendly and helpful. My only issue was the distance from Bilbao centre. The taxis were very expensive between €30 and €40 but there is a convenient bus sevice which was only €2.40 one way so we took that in the day but a taxi home at night "

"This was an excellent apartment conveniently located to supermarket, transport, cafe and restaurants."

"Really nice room in a nice neighbourhood. Even though I stayed on a Friday night, there wasn't much noise after midnight. I stayed during a heatwave and the air condition was amazing! The water pressure in the shower was perfect too! If I go ever go to Bilbao again, I will try to stay here."

"cozy hotel on the country side. Loved the secluded area. Need a car. Didnt try the breakfast. Parking is free. Good value for the money "

"Nos encantó, cama muy cómoda, decoración sencilla, pero bonita, cuarto de baño bien equipado, de la cocina no hicimos uso, pero estaba bien equipada también. Nosotros fuimos para callejear y solo estábamos para dormir. Como B&B, es perfecta. La recomiendo al 100%. "

"The location of the rooms are at the top of a long, steep stairway that takes you down, down to the Old Town and tourist areas. The rooms are good, but If you want to see the city you have to look forward to going up and down those steps."

"Perfect location for the museum and walks to the old town"

"Very comfortable, well located and I loved the purpose of the hotel. "

"Centrally located & buffet breakfast was varied"

"The room was clean and the hotel was central to casco viejo (old town)."