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Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
View from Room
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.1/5 Very Good
770 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationBilbao Exhibition Centre12 min walk
Popular LocationHospital Universitario Cruces7 min drive
AirportBilbao (BIO)15 min drive
Popular LocationVizcaya Bridge22 min drive

Choose dates to view prices

  • Standard Room, City View

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, City View
  • Standard Room, City View (with Sofa bed)

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More detailsStandard Room, City View (with Sofa bed)
  • Family Room, City View

    3.8/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room, City View
  • Business Double Room, City View (with parking)

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsBusiness Double Room, City View (with parking)
  • Deluxe Room, Pool View

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsDeluxe Room, Pool View
  • Deluxe Room, Pool View (with sofa bed)

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsDeluxe Room, Pool View (with sofa bed)
  • Triple Room, City View

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room, City View

About this area

Barakaldo

Located in Barakaldo, Hotel Puerta de Bilbao is in a shopping district and near a metro station. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are cultural highlights, and some of the area's notable landmarks include Plaza Moyua and Vizcaya Bridge. Looking to enjoy an event or a match while in town? See what's going on at San Mames Stadium. With sailing and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Bilbao Exhibition Centre - 12 min walk
  • Hospital Universitario Cruces - 7 min drive
  • Hospital de Basurto - 11 min drive
  • San Mames Stadium - 17 min drive
  • Vizcaya Bridge - 22 min drive

Getting around

  • Bilbao Zorrotza Station - 4 min drive
  • Ansio Station - 15 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • Café Ushuaia - 3 min walk
  • McDonald's - 3 min walk
  • Cafetería Restaurante Miragarri - 4 min walk
  • Fast Food Zuazo Doner Kebab - 4 min walk
  • Restaurante Doyuno Café - 4 min walk

About this property

Hotel Puerta de Bilbao

4-star, family-friendly hotel near Bilbao Exhibition Centre
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a complimentary children's club, a seasonal outdoor pool and a business centre. All 203 soundproofed rooms feature free WiFi and minibars. For entertainment, LED TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Hotel Puerta de Bilbao offers 203 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Barakaldo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 14 per day
Electric car charging station

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 16.00 for adults and EUR 8 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Arcade/game room
Playground
Seasonal outdoor pool

Family friendly

Arcade/game room
Children's toys
Dry-cleaning service
Free children's club
Playground
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
French
Italian
Spanish

Business services

Business centre
Meeting rooms
Conference space (3229 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)
Linens
Premium bedding

Bathroom

Bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

48-inch LED TV
Satellite channels

Food and drink

Electric kettle
Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for verification for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 11 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.00 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 14 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-out is available.
  • The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number No HBI01189

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 10:30 AM to 8:30 PM
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center
Novotel Bilbao Exhibition Hotel Barakaldo
Novotel Barakaldo
Barakaldo Novotel
Accor Bilbao Barakaldo
Hotel Puerta Bilbao Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Novotel Barakaldo
Barakaldo Novotel

Frequently asked questions

Can I cancel my reservation for free at Hotel Puerta de Bilbao and receive a full refund?
Yes, Hotel Puerta de Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Puerta de Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:30 AM to 8:30 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Puerta de Bilbao?
Self-parking is available for EUR 14 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is Hotel Puerta de Bilbao located?
This family-friendly Barakaldo hotel is located in the shopping district, 0.6 mi (1 km) from Bilbao Exhibition Centre, and within 6 mi (10 km) of San Mames Stadium and Euskalduna Conference Centre and Concert Hall. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are also within 6 mi (10 km). Ansio Station is 15 minutes by foot and Barakaldo Metro Station is 18 minutes.

Guest reviews

Overall score and ratings for Hotel Puerta de Bilbao

4.1
Very Good
5 - Excellent
273
4 - Good
369
3 - Okay
87
2 - Mediocre
30
1 - Poor
11
4.3
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice and modern room. Excellent AC, good Wifi. The food at the restaurant can be improved. Well located

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff, good location and very cleanliness

Stayed 1 night in Sep 2019