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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Breakfast Available
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationArriaga Theater1 min walk
    Popular LocationMuseum of Archaeology Bizkaya4 min walk
    Popular LocationSantiago Cathedral4 min walk
    AirportBilbao (BIO)13 min drive

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  • Basic Double Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsBasic Double Room, 1 Double Bed
  • Single Room

    4.1/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsSingle Room
  • Standard Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 1
    More detailsStandard Double Room Single Use
  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Double Room Single Use

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Double Room Single Use

About this area

Bilbao

Located in Bilbao's Bilbao Old Town neighbourhood, Sercotel Arenal Bilbao is in the city centre and on the riverwalk. Arriaga Theater and San Anton Bridge are local landmarks, and some of the area's attractions include Museo Marítimo Ría de Bilbao and Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Arriaga Theater - 1 min walk
  • Museum of Archaeology Bizkaya - 4 min walk
  • Santiago Cathedral - 4 min walk
  • Bilbao City Hall - 6 min walk
  • Basilica of Begona - 11 min walk

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao-Abando Station - 5 min walk
  • AirportBilbao (BIO) - 13 min drive

Restaurants

  • Kapikua - 3 min walk
  • Kiosko - 4 min walk
  • El Txoko Berria - 4 min walk
  • The Beetle - 4 min walk
  • Galipo - 4 min walk

About this property

Sercotel Arenal Bilbao

Rivewalk Bilbao hotel in Bilbao Old Town, near Guggenheim Museum Bilbao
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas. All 36 rooms offer minibars, Smart TVs with satellite channels, and hairdryers. Guests will also find TVs, safes and desks.
Sercotel Arenal Bilbao offers 36 forms of accommodation with minibars and a safe. Smart televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Discounted parking nearby
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends: EUR 13.5 per person

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch smart TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13.5 per person (approximately)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Hotel Arenal Bilbao
Arenal Bilbao
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Sercotel Arenal Bilbao and receive a full refund?
Yes, Sercotel Arenal Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Sercotel Arenal Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Is Sercotel Arenal Bilbao pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night.
What time is check-in at Sercotel Arenal Bilbao?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sercotel Arenal Bilbao?
Checkout is at noon.
Where is Sercotel Arenal Bilbao located?
Located in Bilbao Old Town, this hotel is within 1 mi (2 km) of San Nicolas Church and Guggenheim Museum Bilbao. San Mames Stadium is 1.4 mi (2.3 km) away. Arriga Tram Stop and Casco Viejo Station are within a 5-minute walk.
4.3
Excellent
86 reviews
5 - Excellent
42
4 - Good
33
3 - Okay
7
2 - Poor
4
1 - Terrible
0

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice room
The hotel is situated perfectly.close to old quarter and there is a taxi stand just across the street. It is in easy walking distance along the river to Guggenheim museum
Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the edge of Casco Viejo (Old Town). River view, close to bars and restaurants, safe walking area. A great property. Completely modern renovation of an classic old building.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful view from our window. Close to great places to eat. Walking distance to everything.
Stayed 1 night in Oct 2019

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