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out of 23 reviews
“Definitely go there again”
While the hotel itself is very tired (worn out carpet, old wall paper), it was very clean. The hotel staff was awesome - very, very helpful. Everyone was extremely nice. The hotel itself is very centrally located - lots of things within walking distance and the Gran Via metro stop is right outside the door. I would definitely stay there again.
“Would definitely stay again”
We were extremely pleased with the location. We took the metro from the airport to hotel for 1euro and hotel is literally like 20 steps away from stop! We walked everywhere!!!! Rooms were a little out dated but clean and comfy. It is a little noisy @ night( our window faced the main street) no big deal. Just so you know there are prostitutes around the corner from the hotel. They are not disrespectful in anyway, you know what they are because they just stand there men approach them they don't approach people or flaunt their business. The elevators were old, small and to get in you have to open a door to get to the actual elevator.Breakfast buffet was excellent. Staff was great! We were here for 3 days and encountered no problems what so ever. Would definitely recommend and stay again.
“Comfortable hotel w/ good location”
Prime location on the edge of Old Town...within steps of metro line...five minutes walking away from Sol..a few more to Plaza Mayor. The staff was helpful and accomodating.Because Grand Via is a major street and my room was on street side...you could hear activity throughout the night. Madrid never sleeps! But I've stayed on a pedestrian street in Old Town and it wasn't really any different. Police patrol the area constantly, just like they do in Sol. A neighboring street has prostitutes at night with police on either end and families walking up and down the street..so a bit of colorful atmosphere...which can be avoided if necessary...but isn't a threat or a problem. Across from the hotel and up and down on either side of Grand via are lots of good shopping venues...and restaurants within a minute or two in all directions. This is not a 4 star hotel, but a very good 3 star with good prices, lots to do within walking distance and a great location if you plan to use public transportation.
The staff was very professional made our stay well wellcome
The room wasn´t very clean but for that price and location it worth it.
“A lot better than expected!”
I booked this hotel for a mini-break in Madrid due to the location and price. I then looked at some of the reviews (silly I know) and got quite worried. Fortunately I didn't have to worry at all because the previous reviews I'd read were blown way out of proportion. One review mentioned men hanging outside the hotel and a large number of prositutes in the area. I had visions of us staying in a seedy, run-down area of Madrid, too scared to leave our room. In actual fact, there were some prostitutes in the area - along with hundreds of families walking up an down a main shopping street linking Sol to Gran Via. They also hardly looked any different from other girls in the area and the men who stood outside the hotel (on a busy street with constant pedestrian traffic) were ageing rockers (hardly intimidating). I was also worried that the room would be filthy - judging by photos posted by others. Granted it wasn't the Bellagio but it wasn't dirty in the slightest. The artexed walls needed a lick of paint but the bathroom was beautiful (floor to ceiling tiles and clean). Our only issue was that we'd booked a double and were given a twin room. We didn't complain so it wasn't that much of a problem. Staff were helpful, internet access good, breakfast adequate and a fantastic location. In all, a lovely trip.
“Great Location, Large Rooms”
This hotel had some very nice sized rooms. In addition it is in the middle of the city within walking distance of most of the must-sees in Madrid.
I am ok with it
“Better than expected”
We booked this hotel in the mistaken belief that it was the other Tryp Hotel on Gran Via. When I read the reviews I thought, "oh dear, what have I done?" However, we could not have been more surprised when we got there, the location was excellent, the rooms, although small, were clean and comfortable, even if a little tired. We did not use any of the hotel services, other than leaving our luggage there on the last day until the late train back to Valencia. We preferred to eat out, even for breakfast, and there are plenty of good cheap places near-by. If ever we return to Madrid, we would certainly be happy to book in again!
I would recommend staying here, great location, right on the Gran Via and all the shopping places. Metro is right in front of the building. If you go out to the right and turn right into the opening you head straight into the Puerta del Sol, then you walk a little more and you get to the Plaza Mayor and other great locations. Very easy to navigate from this location. Staff were great, very helpful, its good to know a little Spanish. I recommend getting the buffet, though it is a little pricey but worth it. The room carpet is a little out of date but it is no big deal, the rooms are clean, bathroom is modern, and plasma TV. You have a heater and air condition switch in your room to control. Water in the vending machine is pretty cheap also, only 40 euro, good to get for the long days and refill. Everyone stays out late nights, so plan on staying out late and having tapas and paella. I plan to stay here again when I return. -Enjoy your stay!