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Overview of Relais & Châteaux Heritage Madrid

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Balcony
Balcony
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
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Relais & Châteaux Heritage Madrid

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationU.S. Embassy8 min walk
    Popular LocationWiZink Center2 min drive
    Popular LocationNational Library3 min drive
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive

Choose dates to view prices

  • Classic Double Room

    4.9/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsClassic Double Room
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsDeluxe Double Room
  • Classic Double Room (Interior)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsClassic Double Room (Interior)
  • Family Room, Connecting Rooms

    5/5 guest room rating

    Room amenities

    • 49 sq m
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Room, Connecting Rooms
  • Classic Triple Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
    More detailsClassic Triple Room
  • Double Room, Accessible

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsDouble Room, Accessible
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsJunior Suite
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Double Room
  • Family Room, Connecting Rooms (Deluxe)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 5
    • 2 Queen Beds and 1 Single Sofa Bed
    More detailsFamily Room, Connecting Rooms (Deluxe)

About this area

Madrid

Located in Madrid's Salamanca neighbourhood, Relais & Châteaux Heritage Madrid is near a metro station. Prado Museum and Royal Palace of Madrid are cultural highlights, and some of the area's notable landmarks include Puerta del Sol and Plaza Mayor. Looking to enjoy an event or a match? See what's going on at Santiago Bernabeu Stadium or Estadio Wanda Metropolitano.
Popular Location

What's nearby

  • Paseo de la Castellana - 7 min walk
  • U.S. Embassy - 8 min walk
  • WiZink Center - 2 min drive
  • Puerta de Alcala - 3 min drive
  • National Library - 3 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 15 min drive

Restaurants

  • Cazorla - 3 min walk
  • Surtopía - 4 min walk
  • Madrid Centro Juan Bravo 25 - 4 min walk
  • Lots Coffee House - 4 min walk
  • Pinchos Udaberri - 5 min walk
View map

About this property

Relais & Châteaux Heritage Madrid

Luxury Madrid hotel in Salamanca, walk to Paseo de la Castellana
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 46 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and iPod docking stations. Guests will also find 24-hour room service, flat-screen TVs and minibars.
Relais & Châteaux Heritage Madrid offers 46 forms of accommodation with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

You may also like

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 2 December 2020 to 31 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
1 per room (up to 15 lbs/7 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Relais & Châteaux Heritage Madrid and receive a full refund?
Yes, Relais & Châteaux Heritage Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Relais & Châteaux Heritage Madrid cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Relais & Châteaux Heritage Madrid?
As of 19 Jan. 2021, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on 9 Feb. 2021 start from AU$314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Relais & Châteaux Heritage Madrid pet-friendly?
Yes, Relais & Châteaux Heritage Madrid allows pets (limit 1 per room) with a maximum weight of up to 7 kg per pet. There's a fee of EUR 30 per pet, per night.
How much is parking at Relais & Châteaux Heritage Madrid?
This property doesn't offer parking.
What time is check-in at Relais & Châteaux Heritage Madrid?
Check-in is from 3 PM - midnight.
What time is check-out at Relais & Châteaux Heritage Madrid?
Checkout is at noon.
Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 65 per vehicle, one-way, applies.
Where is Relais & Châteaux Heritage Madrid located?
Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabeu Stadium, Gran Via Street and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.
4.8
Exceptional
Rating 5 - Excellent. 155 out of 176 reviews
5 - Excellent 88%
Rating 4 - Good. 17 out of 176 reviews
4 - Good 10%
Rating 3 - Okay. 3 out of 176 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 176 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 176 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything, great location beautiful room awesome staff , super clean will def stay here again
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional staff. Our concierge service from Luis was over the top. He went out of his way to map out directions to places we wanted to see on our trip. Great recommendations for restaurants, shopping and museums. As a frequent traveler, we wanted to be where the locals go. Highly recommend Mercado San Anton. Better vibe than the Mercado San Miguel. Also, our room was beautiful, clean and comfortable bed. Rooftop terrace to enjoy cocktails at night (bring a bottle of your favorite wine) and lounge chairs to tan in during the day. Get the Cabify app for high quality transportation at a low cost (also suggested by our concierge). Thank you to the fantastic staff!
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property with excellent staff and service. Charming decoration and good restaurant.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy property, in a lovely area. Centrally located
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, Very nice Hotel in a good location for the City.
Stayed 2 nights in Feb 2020

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