GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard room
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Double/Twin Single Use
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Non Refundable Room
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Triple Room - RO
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Hotel Osuna features an outdoor pool and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with high-speed wireless Internet access (surcharge).
Business amenities at this 4-star property consist of a business center, audio-visual equipment, and a meeting/conference room. This airport hotel also offers a rooftop terrace, a concierge desk, and multilingual staff. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in April 2004.
Rooms
Hotel Osuna offers 168 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with handheld showerheads, bidets, phones, and complimentary toiletries.
This Madrid hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include hair dryers and windows that open. Extra towels/bedding and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Dining
H2O - This poolside fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Osuna
of guests recommend
out of 14 reviews
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Showing 1 - 10 results (of 14) · See more Hotel Osuna reviews
“Cockroach Hotel”
Stay here if you like but here is my experience. Booked a queen and got two doubles. Hotel front desk manager said they had only doubles. He said it wasn't his problem. Got the room and found a sub par room. Hotel was rated 4 stars and should be demoted to camp ground status. Finally got to sleep and was awoke to wife screaming because a very large cockroach ran over her foot while she was using the bathroom. Finally got back to sleep and awoke in am to a line of ants to the wifes purse. Cleaned out the ants. Got ready and took the shuttle to the airport. We get there only to find the driver left a bag on the ground outside the hotel roundabout. Had to go back and retrieve the bag. I have stayed at countless hotels in many countries including third world countries and have to say they made the bottom of the list.
“Hotel Osuna Barajas, Madrid”
Hotel is not a 4 star, it is barely a 2 star hotel. It is far away from Barajas city center. No room service. Room was very small, beds were uncomfortable and very thin. There was construction going on during my stay, paint signs posted everywhere the day I checked in. Internet was not free and expensive by spanish standards. Will not stay there again, Avoid this hotel.
“Great Place - Close to Metro Station to downtown Madrid”
Once aclamated, the location is great.
“MADRID AIRPORT”
GREAT CLEAN COMFORTABLE RESTAURANT EXCELLENT FINEST ATTENTION NEAR SUBWAY NEAR AIRPORT SHUTTLE EXCELLENT
“Great Stay Near the Airport”
Upon arrival, the hotel staff were very welcoming and quite helpful. Although the bed was not as comfortable as we were used to at home, the hotel restaurant was AMAZING and made the cost of the stay worth the expensive taxi ride. We had two fantastic meals while staying there and would stay again for the ease and culinary experience. Thank you for the great time, we look forward to using your accommodations again, Hotel Osuna!
“Good place to stay while waiting for a plane”
Booked this place at a last minute to catch a flight in a morning. A good value for money but service is OK not great.
“Very good value for the visitor or business traveler”
Good hotel located in a high class residential neighborhood, 10 minutes walk to the subway station serving the Madrid area. Exellent for the business traveler or non harried tourist. I have been pretty impressed by the restaurant at the hotel, it is expensive but certainly worth the price. Tip: schedule at least 1 hour for the wait and commute from the Madrid airport terminal to the Hotel.
“Nice Airport Shuttle”
We had difficulty finding this hotel on the metro/bus line, but we also did not ask the hotel for directions before arriving. The hotel is in a residential area, but there is a huge Corte Ingles about a 10 minute walk away, and restaurants and other shopping. Other than that there isn't much around. This is a good hotel if you need to go to the airport early in the morning. The Lobby of the hotel is very nice, clean and modern. Our room was in the back building. It felt a little unsecured since it is not attached to the lobby and we didn't have to use our key to get into the building. The room was normal, decorations a little dated, nothing spectacular, but clean and spacious. Our neighbors came and went several times throughout the evening, and you could hear the door slam everytime it opened/closed. The pool looked very nice, but it was December, so that was not an option. The shuttle was very convenient and it was a quick ride to the airport. We took a 5:45 AM shuttle with no problem whatsoever.
“TERRIBLE service and misleading advertising”
With 32ºC or 90ºF they turned the air conditioned off in the whole hotel because it was September and summer was over (there was no room with air conditioning). So we have to open the window and sweat all night. They advertise having air conditioner in their site(it doesn`t say is a seasonal feature of the hotel). Additionally, many people was smoking outside and we have "to eat" all what they smoke in a non-smoking room, with a lot of noise since we had opened the windows. It was TERRIBLE and front desk people said they could do nothing to put air conditioning to all rooms. They do not care if there is hot weather and you can not sleep.
“Great deal!”
located in a small residential area, this hotel was much better than expected - we needed a hotel near the airport for the last night and this was quite cheap so didn't know what to expect. About 30 minute walk from the metro to get into Madrid and in quiet area. Has a nice pool. free shuttle to and from airport. Rooms are outside in different buildings. Would definatly return!
Showing 1 - 10 results (of 14) · See more Hotel Osuna reviews
Luis De La Mata 18 Madrid, 28042 Spain
Nearby Points of Interest
The preferred airport for Hotel Osuna is Madrid (MAD-Barajas) - 4.2 km / 2.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Barajas Airport - IFEMA Trade Fair, Madrid, Spain: Out east, the magnificent new Terminal 4 at Barajas Airport is the largest in the world. All terminals are accessible by metro (pink line 8), shuttle bus, taxi or the 200 or 204 buses from Avenida de América. IFEMA, also known as Feria de Madrid, is a large modern exhibition space for trade shows, with several hotels and restaurants opposite. The nearest metro is Campo de las Naciones.
Luis De La Mata 18 Madrid, 28042 Spain
