Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

URSO Hotel & Spa

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Choose dates to view prices

URSO Hotel & Spa in central Madrid near Gran Via combines luxury with comfort. Casa Felisa restaurant serves authentic Spanish cuisine, and the spa offers professional massages. Guests appreciate amenities like complimentary in-room WiFi, dry cleaning, and a helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym
The current price is AU$620
includes taxes & fees
3 Dec - 4 Dec

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

You may also like

Ad
Terrace/patio

Apartosuites Jardines de Sabatini

Moncloa-Aravaca
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
9.6 out of 10, Exceptional, 958 reviews
The price is AU$255
includes taxes & fees
3 Dec - 4 Dec
Apartosuites Jardines de Sabatini
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Mejía Lequerica 8, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪La Petisqueira II - ‬1 min walk
  • ‪Azotea Forus Barceló - ‬2 min walk
  • ‪La Terraza de Barceló - ‬1 min walk
  • ‪Bebida 09 - ‬2 min walk

About this property

URSO Hotel & Spa

Luxury hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, URSO Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a body wrap, aromatherapy or a facial at URSO SPA, the on-site spa. The on-site restaurant, Casa Felisa, features Spanish cuisine. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and concierge services
  • A ballroom, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 40-cm flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Similar properties

Meeting facility

Thompson Madrid, by Hyatt

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 301 reviews
The price is AU$564
includes taxes & fees
2 Dec - 3 Dec
Thompson Madrid, by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Does URSO Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at URSO Hotel & Spa?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at URSO Hotel & Spa on 3 Dec 2025 start from AU$620.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is URSO Hotel & Spa pet-friendly?

Yes, URSO Hotel & Spa allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at URSO Hotel & Spa?

Self-parking is available for EUR 30.80 per day. Valet parking is available for EUR 33 per day.

What time is check-in at URSO Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at URSO Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does URSO Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is URSO Hotel & Spa located?

Located in Madrid Centro, this luxury hotel is within a 15-minute walk of Paseo de la Castellana, Gran Via and Plaza de España - Princesa. Puerta del Sol and Prado Museum are also within 1 mile (2 km). Tribunal Station and Alonso Martinez Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 374 out of 479 reviews
Rating 8 - Good. 85 out of 479 reviews
Rating 6 - Okay. 14 out of 479 reviews
Rating 4 - Poor. 1 out of 479 reviews
Rating 2 - Terrible. 5 out of 479 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

miguel r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area, convenient to lots.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought welcome fruits and chocolates and offered welcome drinks also
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel

This is a really wonderful boutique find in a very fun neighborhood in Madrid.
Stayed 1 night in Oct 2023

10/10 Excellent

Olgena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff, room. 10/10 recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

DongWook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely helpful and very kind staff
Stayed 1 night in May 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the middle of Madrid

This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Stayed 5 nights in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely, well located and maintained property. The staff are friendly and super helpful and the rooms are well sized and, crucially very well soundproofed. The turndown service is a lovely touch with little treats left in your room each evening too. Highly recommended!

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid. No doubt.
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic and well-located

The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel specially the lobby area and breakfast area. Condition of rooms is very well kept. The room area is quite small for the delux double room we reserved, the closet barely fits clothes for one person and there are no drawers at all. Otherwise everything was great and the staff super helpful.
Stayed 3 nights in Nov 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Stayed 2 nights in Feb 2024

4/10 Poor

Mr Dennis

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor value for money and dreadful experience

URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
Stayed 1 night in Nov 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel espectacular. Personal muy amable.
Stayed 2 nights in Sep 2025

10/10 Excellent

soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendable este hotel !! ♥️♥️👏👏👏
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
La música de piano que tienen en el looby es fenomenal
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Stayed 3 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025

10/10 Excellent

Erdrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025