Ortygia Waterpark Holidays

Absolutely beautiful hotel. The views were spectacular! The staff was so friendly and accommodating! The restaurant was amazing! Pool area could be updated and they should have a waiter or waitress that goes around. They should have something to get rid of the bees! We couldn’t have breakfast outside in the morning because of all the bees! Breakfast was great but more hot options would have been better.

We stay here every year

Fantastic hotel. Fantastic location. Extremely limited menu if you don't eat fish. Two Michelin starred restaurants. Both offered tasting menus only at a cost of 200 Euros per diner. The vegetarian menu was too many courses (you would need a large appetite). The second restaurant had nine courses and the majority were fish. The third restaurant offered a varied menu of fish with one meat dish. Hence we ate in the restaurants one night only. If you are happy with the above criteria I am sure they are excellent! But it did not work for us.

Centrally located, great comfy bed, we stayed a couple of nights and we enjoyed the experience. We had a free bottle of wine that was promptly delivered after chatting with an Expedia representative. The hotel did not have our VIP status at the beginning, but the issue got easily solved. They have parking available at a nearby location - about 8 minute walk - for an extra 15€.

This room was just okay for what we paid, the laminate flooring was not in great shape. The plus was the great balcony view, staff at the reception was very helpful in arranging a beach day. Very close to the main shopping and dining area. The room was clean and the air conditioning worked well.

Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.

Fantastic hotel. Fantastic location. Extremely limited menu if you don't eat fish. Two Michelin starred restaurants. Both offered tasting menus only at a cost of 200 Euros per diner. The vegetarian menu was too many courses (you would need a large appetite). The second restaurant had nine courses and the majority were fish. The third restaurant offered a varied menu of fish with one meat dish. Hence we ate in the restaurants one night only. If you are happy with the above criteria I am sure they are excellent! But it did not work for us.