Dominican Republic Waterpark Holidays

Everything was excellent. Staff was awesome, nice and very very friendly. Well recommended for families with kids. I felt safe there with my 12 and 8 yrs old boys.

After a change of room, we discovered the paradise, we'll back for sure

My boyfriend and I had an amazing time at Bahia Principe Luxury Esmeralda. Starting from the check in, Manuel was excellent! Our room was beautiful and clean. The food was good. We specially liked Naan, Taino, the buffets were also very good. Overall it was a great experience and a wonderful stay. I would highly recommend Bahia Principe Luxury Esmeralda.

Internet was good in most locations of the hotel. Balcony of room was nice. Room safe had sticky buttons and was extremely difficult to insert the code. Room thermostat did not work well for the air conditioner or the fan as it maintained a temperature of 19 to 20 even though it was set to 24. We requested a service technician to look at it through reception but it was NEVER fixed. We ended up sleeping with blankets and long sleeves, which we did not like. We also had to request mini bar service for water and soft drinks because they didn't stop by the room to refill drinks. Closet space was good but dresser drawers sliders were rusted and the drawers didn't open very smoothly. Upon arrival to the room, the drawers were very wet as was the table top. The floor was also somewhat wet in areas, like the closet floor and closet door rollers. This made the closet doors hard to move and open. Overall daily cleaning was good.

The beds are not comfortable. The food was ok. The pools and access to the beach are decent, very kid friendly. Gym was bigger than expected. Door maintenance issue that happens with battery powered lock, just poor timing for us. The restaurant staff is very helpful and friendly. Might be harder to communicate for poorer spanish speaking groups. We enjoyed our stay but have had better experiences.

Wonderful people wonderful trip beautiful weather

My boyfriend and I had an amazing time at Bahia Principe Luxury Esmeralda. Starting from the check in, Manuel was excellent! Our room was beautiful and clean. The food was good. We specially liked Naan, Taino, the buffets were also very good. Overall it was a great experience and a wonderful stay. I would highly recommend Bahia Principe Luxury Esmeralda.

I’m ready to go back! Clean rooms/ fun every night! Excursions are fun! Staff are awesome!!