Dominican Republic Waterpark Holidays

clean room, excellent service, workers are very friendly!!

Clean room, very comfortable bed, friendly staff, and delicious food

Nice resort, clean. Staff mostly friendly, think sometimes a little overwhelmed with the influx of tourism but I'm sure over time, they will get the hang of it! Rooms cleaned, fridges restocked daily. We had a swimout suite, wish we had known it was in the shade for most of the day, so quite a bit cooler than main pools. Good selection of foods each day, always something to choose. Beach was nice & close to resort, very little seaweed issues (we went beginning of December) water a little choppy so not good for non or basic swimmers!

Perfect for kids! Staff very welcoming and great entertainment for adults and kids!

Staff is kind and courteous. They are what made the stay bearable. But be sure to brush up on your spanish because not everyone understands. The food was over seasoned or overcooked. I ate fruit and steak each day because everything else was inedible. My room was placed in the golf course and amusement park with the families, which was a slap in the face when I paid for an ADULTS ONLY resort. I thought the kids would be somewhere else where I don’t run into them. The resort needs to clean their beaches if they wanna profit off them, like there was trash and kelp and branches in the water. The sea was green not blue. My room had 6 outlets, only 2 outlets actually worked. The toilet had 0 pressure so it got clogged during our stay. There’s no shower door or closeable shower so the water flooded the floors after every shower.

Food quality and options needs to be addressed. A lot of food items were not available. Staff were amazing and made the trip difference. Our butler Leo fantastic. Cannot say enough good things about him. Concierge Jose was the best. Life gaurd was beyond exceptional. Rooms can use some updating. Our first room the AC kept kicking out. We then made the decision to upgrade rooms and it made the difference.

Nice resort, clean. Staff mostly friendly, think sometimes a little overwhelmed with the influx of tourism but I'm sure over time, they will get the hang of it! Rooms cleaned, fridges restocked daily. We had a swimout suite, wish we had known it was in the shade for most of the day, so quite a bit cooler than main pools. Good selection of foods each day, always something to choose. Beach was nice & close to resort, very little seaweed issues (we went beginning of December) water a little choppy so not good for non or basic swimmers!

Perfect for kids! Staff very welcoming and great entertainment for adults and kids!

Clean room, very comfortable bed, friendly staff, and delicious food

Nice resort, clean. Staff mostly friendly, think sometimes a little overwhelmed with the influx of tourism but I'm sure over time, they will get the hang of it! Rooms cleaned, fridges restocked daily. We had a swimout suite, wish we had known it was in the shade for most of the day, so quite a bit cooler than main pools. Good selection of foods each day, always something to choose. Beach was nice & close to resort, very little seaweed issues (we went beginning of December) water a little choppy so not good for non or basic swimmers!