Illawarra Ski Holidays

✅✅✅✅✅

Great accomodation located in a great area. Real urban city feel close to the city

Convenient was a quick trip.

When you enter the lobby area you get the sense that you’re staying is going to be luxurious and quite the experience. However, that experience stops right after the lobby. The rooms are extremely dated and dreary. Stained chairs, unclean bathrooms. We had to change rooms as they placed us right next to the clock tower that would ring the bell every few minutes! You could not sleep!! The second room they moved us to was horrendous! On arrival the bathroom sink was blocked! No place to plug the kettle to make a cup of tea and side table was chipped everywhere. They say black out curtains but there’s so much light coming through from the curtains it disrupts your sleep! Towels smelled liked oil. Abysmal breakfast, apart from the hot items and egg station. In house food is revolting! The bed is comfortable but the pillows are flat, uncomfortable and unsupportive to your neck! There are so many things wrong with this hotel, too long to list. However, the staff saved our stay by their service and attentiveness. They try so hard to make up for what the hotel is lacking. This hotel is no where near a 5 star hotel. It is no where near worth the price you pay for. This place is that one hotel you need to really read the bad reviews on to help save your money.

We were welcomed by Emily at Front of House who was so helpful. She gave us great recommendations and really made us welcome. My only disappointment was due to booking through Expedia only 1 breakfast was included whereas if we had booked direct both guests would receive breakfast. Otherwise the stay was ideal. The area is great, 10 minute walk to most places, circular quay, the rocks, old sydney, the shopping area in Pitt Street.

Was a convenient location, the only thing we didn’t factor is was the traffic noise, otherwise very helpful staff.

✅✅✅✅✅

Clean room. Good location