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"Convenient stores were close by"

"很清幽的環境，在湖的旁邊，不像市區擁擠，要往台積電或是峨嵋風景區都滿快的，浴缸很大可以泡澡，房間也很寬敞，吃早餐時老闆正好在餐廳，還推薦我好多新竹的景點跟美食，尤其推薦我一間老店魚丸湯，他的燕餃是我吃過最好吃的燕餃，現場吃完還外帶兩包冷凍的回去"

"staff merber is rude, electric outlet is loose, tivi remote is broken, would not work"

"Older hotel but amazing services with extremely reasonable pricing. Love the breakfast has a variety of vegetables to choose from. Overall I had a very good stay here and will recommend."

"the breakfast is decent."

"CP值高"

"整個環境很不錯"

"私は日本から来て、近くのビリヤード場に行くためにここに二日間滞在しました。 2度目の利用ですが、とても満足しています。 私はは中国語が話せない。女性のスタッフは翻訳機を使い対応してくれました。とても親切です。 朝食も食べました。台湾の気分が味わえます。 次回もここを利用したいです。 ありがとうございます。 我從日本來，為了去附近的撞球館，在這裡住了兩天。 這是我第二次入住，非常滿意。 我不會說中文。女店員用翻譯機和我溝通，真的很親切。 我也吃了早餐，可以感受到台灣的氛圍。 下次還想再住這裡。 謝謝您。 "

"Nice & comfortable"

"Check in/out is done on a kiosk. No staff around. Good place to spend the night and head over to the nearby night market. It is a no frills kind of place. There is a coin laundromat next door, so that's a plus."

"The owner was very kind . He brought me into his office and chatted with a translator app and offered me tea and snacks. Very kind person "

"房間寬敞 室內明亮 備品臨時點心還不錯 牙刷讚 洗髮乳沐浴乳好 但是床有點中間塌陷 睡得不太安穩 不太平整 整體而言不錯"

"整潔、幾乎聞不到煙味"

"Great location, great staff "

"The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable. "

"Within walking distance to train station so it’s handy to go to places, "

"Good and have a train-easy go to airport "

"Quiet, private"

"great hospitality, Japanese friendly, and clean :) Very happy with breakfast variety. "

"Did not bother to inform me in advance about advance payment, nor bothered to inform me in advance about cash payment. I've already mentioned that I can't access their line contact for some reason, that was told 3 times to communicate via line. Obviously failed to listen When I'm stuck outside, she even insist that I'll need to make payment before can enter... till I said I'll make the payment after putting my luggage. Totally a failed in handling simple operations and basic...