Pet Friendly Hotels & Resorts in Zermatt from AU$245

"This hotel is very horrible. When I checked in, I told the clerk at the front desk that I am a 70-year old man and I need a convenient room. The room assigned to me is on the fourth floor, room number is 40, which is not a regular room. In this room, the ceiling of shower area is very low, and I can’t have a shower and stand strict up, my head hitting the ceiling. … I was hurt … This room should not be put in the market for servicing guests. I request that my money should be fully refunded I will fight for it."

"The staff went above and beyond to answer questions, help with taxi and arrange breakfast for an early departure. The hotel is perhaps a 15 min. Walk from the train station and close to the gondola for the ski area, was also easy to navigate to and from. We chose it for a three bed bedroom."

"Great hotel, we got an upgrade and have a great time. Only an Indian guy from the restaurant a little bit unfriendly. "

"The whole hotel experience was wonderful!"

"Yes, to both. "

"Everything about the Beausite was perfect. Staff very attentive and friendly. The extras are appreciated-- the slippers, robes, ski locker room (heated for drying out gear), saunas were fabulous. The treats in the room each day were so nice as well. Breakfast buffet was excellent-- I am a tea drinker and loved the tea station. Thank you for an excellent stay!"

"Staff very helpful and the Mountain View is great "

"Friendly staff, well located to Matterhorn Paradise Express "

"Wonderful hotel. Really comfortable rooms, top notch breakfast and afternoon tea."