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Le Petit CHARME-INN

2.0 star property
Mountain ski retreat with restaurant

Photo gallery for Le Petit CHARME-INN

Triple Room
Exterior
Restaurant
Property amenity
Property amenity

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Metzggasse 28, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of free breakfast, a rooftop terrace and a restaurant at Le Petit CHARME-INN. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski equipment hire. Enjoy on-site activities, such as snowboarding and mountain biking. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike hire, smoke-free property and helicopter/aeroplane tours
  • A vending machine, a front desk safe and tour/ticket information
  • A lift
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at Le Petit CHARME-INN offer comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Daily housekeeping and desks

Languages

English, French, German, Italian

Similar properties

Local cuisine

Hotel Restaurant Le Mazot Zermatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
9.0 out of 10, Wonderful, 118 reviews
The price is AU$341
includes taxes & fees
7 Aug - 8 Aug
Hotel Restaurant Le Mazot Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Service animals are welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is Le Petit CHARME-INN pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking at Le Petit CHARME-INN?

This property doesn't offer parking.

What time is check-in at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Le Petit CHARME-INN?

Checkout is at 11:00 AM.

Where is Le Petit CHARME-INN located?

Located near the slopes, this Zermatt hotel is situated in the mountains, and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Matterhorn Museum are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.

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Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 879 reviews
Rating 8 - Good. 320 out of 879 reviews
Rating 6 - Okay. 61 out of 879 reviews
Rating 4 - Poor. 8 out of 879 reviews
Rating 2 - Terrible. 7 out of 879 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little lodge style hotel. Would recommend
Stayed 2 nights in May 2025

8/10 Good

Chiekling Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Analiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and quaint accommodations. Very friendly and accommodating staff.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great hosts
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in a Perfect Locat

I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, friendly hotel.
Stayed 4 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service

Small and friendly, great location.

Hotel rooms are small, hence the name. Overall very clean and the staff are friendly and helpful. Very close to centre of town and 3 minutes walk to the free bus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place ❤️🇨🇭
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

6/10 Okay

Benone

Liked: Amenities
Disliked: Property conditions & facilities
Old, rundown place, but still reasonably clean. Decent breakfast. Kinda disfunctional bathroom. Friendly staff
Stayed 2 nights in May 2025

2/10 Terrible

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit of a walk on the cobblestone streets to get to the hotel, but worth it. You could see the top of Matterhorn from the rooftop terrace, and if you walked around the nearby church, there was a full view of the mountain. Very convenient to great restaurants. Super friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024

8/10 Good

Dai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and budget-friendly!
Stayed 2 nights in Feb 2025

6/10 Okay

Shane A

Liked: Staff & service
It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
Stayed 2 nights in May 2025

6/10 Okay

David

It’s noisy when you open the window. There are cobwebs on the celling.
Stayed 3 nights in Jun 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
Stayed 2 nights in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value in Zermatt - quiet but close to train station and everything else. The bed was very comfortable, breakfast was terrific and the staff was super friendly.
Stayed 1 night in May 2024

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

6/10 Okay

Kathryn

Interesting architecture. Friendly staff.
Stayed 1 night in Sep 2024