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Overview of Hotel Helvetia

Photo gallery

In-room safe, blackout curtains, free WiFi, linens
Balcony
Flat-screen TV
In-room safe, blackout curtains, free WiFi, linens
In-room safe, blackout curtains, free WiFi, linens

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationFuri - Trockener Steg Cable Car39 min walk
    Popular LocationMatterhorn Express II Cable Car40 min walk
    Popular LocationSunnegga Ski Resort1 min drive
    AirportSion (SIR)75 min drive

Choose dates to view prices

  • Triple Room

    Room amenities

    • 15 sq m
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsTriple Room
  • Family Suite

    Room amenities

    • 70 sq m
    • Sleeps 5
    • 5 Single Beds
    More detailsFamily Suite
  • Single Room

    3.8/5 guest room rating

    Room amenities

    • 10 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Economy Twin Room

    3.5/5 guest room rating

    Room amenities

    • 10 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsEconomy Twin Room
  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 15 sq m
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsStandard Double Room

About this area

Zermatt

Located in Zermatt, Hotel Helvetia is in the city centre and near a train station. Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular are worth exploring if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Furi - Trockener Steg Cable Car - 39 min walk
  • Matterhorn Express II Cable Car - 40 min walk
  • Sunnegga Ski Resort - 1 min drive
  • Charles Kuonen Suspension Bridge - 17 min drive
  • Saas-Fee Ski Resort - 60 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Restaurant Helvetia — 1 min walk
  • Pizzeria Le Vieux Valais - 3 min walk
  • Petit Royal - 3 min walk
  • Max Julen - 3 min walk
  • Old Zermatt - 3 min walk

About this property

Hotel Helvetia

Skiing and dining in the mountains near Zermatt–Sunnegga Funicular
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Helvetia include ski storage and complimentary wireless Internet access. All 14 rooms offer free WiFi, electric kettles and flat-screen TVs with cable channels. Guests will also find hairdryers and safes.
Hotel Helvetia offers 14 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Corner/local shop

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Ski equipment hire
  • Skiing lessons
  • Ski storage

Languages spoken

  • English
  • French
  • German
  • Italian

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Safe

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 6 November 2020 to 26 November 2020 (dates subject to change).

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CHF 25.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Hotel Helvetia and receive a full refund?
Yes, Hotel Helvetia offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Helvetia cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Helvetia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Helvetia?
This hotel doesn't offer parking.
What time is check-in at Hotel Helvetia?
Check-in is from 1:00 PM - midnight.
What time is check-out at Hotel Helvetia?
Checkout is at 11 AM.
Where is Hotel Helvetia located?
Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt Station is 6 minutes.
3.7
Good
5 - Excellent
88
4 - Good
197
3 - Okay
133
2 - Poor
38
1 - Terrible
13

3.9/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service
Small room tiny bathroom Inefficient shower Noisy til 3 am
Stayed 1 night in Mar 2020

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Review of Hotel Helvetia
Hotel was expensive for what was provided. However hotels in Zermatt appear expensive compared to other parts of switzerland. Tired basic hotel with basic breakfast. No Wifi. No milk or coffee and no one to ask as reception is only manned until 11 in the morning. We were on 3rd floor so lots of stairs to negociate which is not good with heavy suitcases. Automatic lighting slow especially on stairs.
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness
A bit dated
Hotel was quite dated although the room was clean enough. Located on the main Street also means it's quite noisy. I could hear the bar downstairs very well despite being on the 3rd floor. No lifts so be prepared to carry your luggage up narrow flights of stairs (can imagine it being difficult for people with big suitcases). Left luggage service was just allowing you to leave your bags in a random corridor of the hotel with no security measures. The hotel was cheaper than others in the area so I guess you get what you pay for.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
👍 The location is good. 👍 Breakfast 👎 Room is smalll for 3 person 👎 Bathroom & shower doors
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

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