Alex Alpine Resort - Spa & Sports

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Luxury
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel in the mountains

A short walk from Zermatt-Matterhorn Ski Paradise, Alex Alpine Resort - Spa & Sports provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in a hot stone massage, a body wrap and a facial at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Yoga classes are offered at the health club; the property also has a playground, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
The current price is AU$416
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

A hotel room with a bed, two bedside tables, a lamp, a framed painting, and wooden paneling on the walls.

Classic Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a chair, a small table with a vase of flowers, a painting on the wall, and a lamp.

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

A hotel room with a bed, a small table with a vase of flowers, a sofa, and a wooden ceiling.

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

A modern bedroom with a sofa, a bed, a round table, and a mounted TV.

Deluxe Suite

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

A hotel room with a large bed, two nightstands, and a red accent wall.

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

A double bed with a wooden headboard and two wall-mounted lamps.

Budget Standard Zimmer

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Alex Alpine Resort - Spa & Sports is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Zermatt travel guide
Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt Visitor Center
    2 min walk - 0.2 km
  • Tour Monte Rosa
    2 min walk - 0.2 km
  • Matterhorn Museum
    5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular Gondola
    6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station
    3 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    1 min walk
  • Hotel Post Zermatt
    5 min walk
  • Brown Cow Pub
    5 min walk
  • Stefanie's Creperie
    4 min walk
  • Walliserkanne
    3 min walk

About this property

Alex Alpine Resort - Spa & Sports

  • Luxury family-friendly hotel in the mountains
  • A short walk from Zermatt-Matterhorn Ski Paradise, Alex Alpine Resort - Spa & Sports provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in a hot stone massage, a body wrap and a facial at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Yoga classes are offered at the health club; the property also has a playground, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Bike hire, an indoor tennis court and babysitting (surcharge)
    • A billiards/pool table, a vending machine and meeting rooms
    • Massage treatment rooms, tennis lessons on-site and smoke-free property
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 85 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Frequently asked questions

Does Alex Alpine Resort - Spa & Sports have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alex Alpine Resort - Spa & Sports?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Alex Alpine Resort - Spa & Sports on 25 Nov 2026 start from AU$416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alex Alpine Resort - Spa & Sports pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alex Alpine Resort - Spa & Sports?

Alex Alpine Resort - Spa & Sports doesn't offer parking.

What time is check-in at Alex Alpine Resort - Spa & Sports?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alex Alpine Resort - Spa & Sports?

Checkout is at 11 AM.

Where is Alex Alpine Resort - Spa & Sports located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt City Centre is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Furi Ski Area and Zermatt–Sunnegga Funicular Gondola are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alex Alpine Resort - Spa & Sports Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 231 out of 306 reviews
Rating 8 - Good. 55 out of 306 reviews
Rating 6 - Okay. 12 out of 306 reviews
Rating 4 - Poor. 3 out of 306 reviews
Rating 2 - Terrible. 5 out of 306 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy resort Close to everything The pool and hot tub number one Great breakfast and great staff. The front desk went out of their way to be accommodating I would put it on my let's do it again list
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous and friendly. The details and decor are beautiful! Wood carved ceilings and walls The spa made our trip after a full day of hiking . The best hotel we've ever stayed in. Wonderful breakfast as well.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with wonderful staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most interesting hotel we stayed at during our two week trip to Switzerland. I cannot speak for the quality of other hotels in this area, but the Alex Alpine Resort is a lovely place to stay. It is filled with character and just a short walk from the train station, making it an easily accessible hotel near many shops and restaurants. We had a view of the Matterhorn right from our balcony. Breakfast was sufficient. We would absolutely stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service. Wonderful amenities. The first floor is full of interesting paintings of Matterhorn and lots of seating areas that would be great to enjoy in the winter. We enjoyed a fantastic dinner and wonderful breakfast. Thank you. Would stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really big and well maintained swimming pool and jacuzzi. Restaurant food was amazing. Rooms had a dated decor but sizable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are wonderful. Staff top notch. Mountain View and quiet.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location and friendly courteous staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded my room to a mountain view room. Excellent location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic Swiss Hotel

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and perfect facilities
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was super accessible from main stations, views from higher level rooms was fabulous! Breakfast staff was cheerful and accommodating. Highly recommend, will book again when in Zermatt!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities including pool and spa. Friendly Staff. Close to Gornergrat railway station for access to ski slopes.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Loved having a steam bath in my room! And the views from the balcony were amazing!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
Stayed 5 nights in Jan 2026