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Reviews of Zagreb City Vibe Apartments & Rooms

4 out of 5
Zagreb City Vibe Apartments & Rooms
Ulica Andrije Hebranga 9, Zagreb

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 189 reviews" "
Rating 8 - Good. 56 out of 189 reviews" "
Rating 6 - Okay. 27 out of 189 reviews" "
Rating 4 - Poor. 9 out of 189 reviews" "
Rating 2 - Terrible. 8 out of 189 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chenguang, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to what you paid for
Stayed 1 night in Mar 2024

4/10 Poor

Md

Stayed 2 nights in Jan 2024

10/10 Excellent

Hrvoje

Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Room comfort
Depends on what you want
Definitely a situation of getting what you pay for. This is a single room that felt like it was part of a hostel (there is one the floor below) and there is no front desk. The neighborhood has lots of graffiti, and there are adult clubs on both sides of the street (did not notice any noise or issues thankfully though). The stairs have minimal lighting but the self check in worked well (although codes on both sets of doors are the same and someone began to enter my room while I was in the shower (unsure if this was housekeeping or not). Once inside the room I was greeted by many mosquitos as the windows are all open at arrival despite the lack of screens. After closing things up, you begin to notice a sewage smell from the bathroom; if the bathroom door was kept shut it was tolerable. The obvious surfaces in the room are clean but there was a massive amount of dust/dirt under the bed. The bedding is not made for the size bed present, so it is laid on it in a way I've not seen before for a hotel. Overall the room felt small but the bed was of decent quality, the shower was clean and had hot water, the electric kettle worked well, and the room looks much newer than the century(s) old that it is; the neighborhood also felt ok despite appearances. If you're on a budget I'd consider it, otherwise I would probably pick another option.
Stayed 2 nights in Oct 2023

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not too bad, but...
This is a nice facility. However, we never did have contact directly with the host and were never told what time checkout was. The person cleaning the rooms knocked on the door just before 10 in the morning to tell us to get out. Comfortable, but not really inviting.
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Stayed 4 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 2 nights in Aug 2023

6/10 Okay

paul

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Average
Room was a decent size with few frills. Bathroom ok, aircon good. Access was through pin code which was emailed. No one on site during our 2 night stay. Failed to respond to our requests for late check-out. The entrance/reception area was scruffy and stank like an ash tray. Street was run down and covered in graffiti (like modt of Zagreb), but didn't feel threatening.
Stayed 2 nights in Aug 2023

10/10 Excellent

Martha A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Bohdan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No staff, so its hard to communicate with the "host" especially if they are not close to their phone or mesaging service. Safe batteries are melted. Sombody unlocked my door with the so called "private" code and only stopped because we were inside. You have to walk up 3 stories of dark stairs beacuse there is no lighting at night for some reason, its not good for elderly guests. Overall bad host and bad experience. The hotel is also in between 2 strip clubs so expect that type of stay.
Stayed 1 night in Jul 2023

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
Not so good
The room was nothing like the pictures showed it. It as tiny!! With a view to a wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Melinda

Location was great. Walkable to all the sites. Place was okay. Outside looks rough but inside is better. Strong smell of cigarettes in the common stairwell …lady on the first floor smoking at the window. She needs to stop. Nothing special inside but fine. Sheets stained, pillows flat. Clean enoug.
Stayed 2 nights in Jun 2023

4/10 Poor

Chloe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I would not stay here again.
My stay here was terrible. Every towel had rust stains on them, as well as my blanket. Hand soap dispenser was empty. Hot water ran out very quickly. Sheets were ripped. I got mosquito bites all throughout the night. The entrance hallway smelled of smoke and pee. And on my last day: someone literally came into my room at 8am while I was sleeping. WITHOUT knocking! I couldn’t believe it. For $100/night I would never stay here again. Good parts of the place: it was quiet. Location was convenient. Host replied to messages promptly.
Stayed 2 nights in May 2023

10/10 Excellent

Don

Stayed 3 nights in May 2023

6/10 Okay

Reichel

Disliked: Room comfort
Its ok - not recommendable.
Interior is abit modern BUT tv is not working, pillow is not confortable. Also, going to the apt is creepy. No lights, long stairs, unlocked main door. Passcode should be different from apt to the room for security purposes. And there should be double lock. I will not recommend this to anyone.
Stayed 1 night in May 2023

4/10 Poor

William

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
So many things. I probably made a mistake thinking we were getting apartment style and not just a room. Even so: Kettle lid was broken and there was no way to fill it unless you filled glasses with water from the bathroom tap to gradually fill it, then put it on the floor close to a plug then boil water. Shower took very long to produce hot water. Drains very slow. Bathroom door rubbed on the floor and squeaked so disturbs everyone at night. Bed sheets were of various sizes. Not standard. The 3rd bed seemed to be a day bed they brought in. I asked for late check out. They said no. I had to leave at 10 and still housekeeping was knocking on our door at 9:28 am. Entrance from the street was not locked and dark at night. All the lighting did not work. 2 long flights of stairs to get to the unit and we had lots of bags. No elevator. We were anxious to leave. Only slept there and spent as much time out of it. I would not recommend or stay there ever again. It is an old building and you can see they tried to make the interior modern. Very disappointed.
Stayed 2 nights in Apr 2023

6/10 Okay

Goran, BURLINGAME

Liked: Cleanliness
Disliked: Amenities
Just ok.
Stayed 1 night in Sep 2022
Response from ZCV on 3 Oct 2022
Thank you for your feedback :-)

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated between old town and the Tran station. We enjoyed the Vibe and had what we needed.
Stayed 1 night in Sep 2022
Response from ZCV on 3 Oct 2022
Thank you for your feedback :-)

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great location. Clean and easy check in and out.
Stayed 3 nights in Sep 2022
Response from ZCV on 3 Oct 2022
Thank you for your feedback :-)

8/10 Good

John

Stayed 2 nights in Jun 2022
Response from ZCV on 30 July 2022
Thank you for your feedback.

10/10 Excellent

Zaahid

Stayed 1 night in Jun 2022
Response from ZCV on 23 June 2022
Thank you for your feedback :-)

8/10 Good

Dali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once we got the code to enter, everything else was pretty straightforward. Near city center but not near the bus terminal. Good value for money.
Stayed 1 night in Apr 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from ZCV on 24 Jan 2022
Thank you for your feedback.

8/10 Good

Tom

Nice property. Great location and very convenient. There were a few cockroaches in the bathroom.
Stayed 3 nights in Sep 2021

8/10 Good

Kautilya

Stayed 1 night in Feb 2021
Response from ZCV on 27 Feb 2021
Thank you :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem in a big downtown building, which served every one of our needs. Highly recommend it.
Stayed 1 night in Aug 2020
Response from ZCV on 8 Sept 2020
Thank you for your feedback :)

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price home from home.
Excellent place, great location lovely room. Contact was simple and direct and incredibly helpful, we had to stay an extra night due to unforeseen circumstances and they were incredibly accomodating. Excellent
Stayed 2 nights in Mar 2020
Response from ZCV on 16 Mar 2020
Thank you :)

8/10 Good

Evangelos, Greece

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room is very nice..cleaning lady wake us up very early even we had out of dior dont disturb and she were peessing us for check out even later from the time suppose we are leaving..we arrive late in the night and we disnt have time to test because of her
Stayed 1 night in Feb 2020
Response from ZCV on 15 Feb 2020
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Smart check in with digital keys was good for us because we arrived at midnight. The room was clean and stylish and located in a historical building. Quite close to the old city and tram statiom.
Stayed 2 nights in Jan 2020
Response from ZCV on 8 Feb 2020
Thank you for your feedback :-)

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from ZCV on 24 Dec 2019
Thank you for your feedback :-)

8/10 Good

ALEN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, 5 minutes walk from main city square (Trg Bana Jelacica). No parking place, however if coming by car, can stop across the street, convenient for drop-off. Recommend Petrinjska garage nearby. We've stayed for 2 nights - although stated in welcome message, no cleaning during the stay. Heathing is regulated centraly, it took some time for the apartment to warm up. Overall, rather good value for the money.
Stayed 2 nights in Dec 2019
Response from ZCV on 23 Dec 2019
Thank you for your feedback :-)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from ZCV on 13 Dec 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from ZCV on 7 Nov 2019
Thank you :-)

10/10 Excellent

Murphy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very good place, clean and nice situation. Thanks!
Stayed 2 nights in Oct 2019
Response from ZCV on 11 Oct 2019
Thank you :-)

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from ZCV on 30 Sept 2019
Thank you

8/10 Good

Sharon

Liked: Cleanliness, staff & service
The room was really neat and clean but tiny. There was nowhere to even put a suitcase that it wouldn't be tripped over. The rooms are on the second floor with a spiral staircase to access. The lighting on the staircase turns on automatically but not when you first enter it and the lights don't stay on long enough. We found ourselves on a pitch black staircase.
Stayed 2 nights in Sep 2019
Response from ZCV on 29 Sept 2019
Thank you for your feedback

8/10 Good

Sarah, Victoria, bc

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big bathroom with good size shower. Kettle provided but could only plug in by bed. No coffee pot or utensil to cut a pastry or cheese. Comfortable. My only complaint is that the key code did not work on my arrival so I had to wait in the hallway until the owner could arrive to reset it. Very awkward and I missed an evening out with friends because of that.
Stayed 2 nights in Sep 2019
Response from ZCV on 18 Sept 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, location ideal, easy to find, less than 10 minutes from downtown area
Stayed 1 night in Sep 2019
Response from ZCV on 6 Sept 2019
Thank you :-)

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from ZCV on 15 Aug 2019
Thank you :-)

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and nice
Place is small but pretty well organized. Despite the building has no lift, for one or two nights are very price worth.
Stayed 1 night in Jul 2019
Response from ZCV on 4 Aug 2019
Thank you for your feedback :)

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The location is very optimal, right in the downtown core. Walking distance from many attractions. There is paid street parking if you drive. The rooms are quite spacious but there is no one on staff so if you need restaurant/attraction advice or a special request (for example an iron) you'd have to WhatsApp Staff. The property owners were very accommodating, when another person was added to our itinerary they worked with us to find a solution. Really appreciate that. Only drawback, besides no elevator (which is common in historic buildings), is the facilities weren't the cleanest. The facility looks newly renovated but if you looked closely you would find hairs in the bathroom or other signs that it wasn't closely cleaned. Additionally, the cleaning person woke us up early, yelling in Croatian that we had to check out an hour earlier than was originally stated. Other than that a very nice place to sleep while in Zagreb.
Stayed 1 night in Jul 2019
Response from ZCV on 4 Aug 2019
Thank you for your feedback, we will try to do better :)

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from ZCV on 4 Aug 2019
Thank you for your feedback :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from ZCV on 3 Aug 2019
Thank you :)

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, room was very clean and comfortable in a great location, the stairs leading to my room were a bit dark at night but it was a very safe setup with a keyless entry
Stayed 2 nights in Jul 2019
Response from ZCV on 24 July 2019
Thank you for your feedback :)

2/10 Terrible

Victoria

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Awful letdown
Awful. I have tried to contact the owners several times since my stay but they ignore my emails. Hairs all over the shower and bathroom floor. Air con did not work. Woken at 6am, 7am and 8am by very rude persistent cleaning lady on my day of check out stating checkout was 10am even though on the room information back it said 11am! She did not knock just came in and woke me up, awful customer service. This apartment is in a great location but all of the above let it down drastically and ruined my trip for me.
Stayed 1 night in Jul 2019
Response from ZCV on 22 July 2019
We are really sorry for your experience. We're always trying to do our best, and will try to do better in the future.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jelena on 9 July 2019
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable a bit disapointed that it didnt say no lift
Stayed 1 night in Jul 2019
Response from Jelena on 5 July 2019
Thank you for your feedback.

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Jelena on 25 June 2019
Thank you :-)