Family Hotels & Resorts in Yucatan Peninsula from AU$248

"Everything was great but for drainage in the shower. "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."

"The best pool ever Best place to celebrate !! "

"Nice room. Lovely hotel. Pool and beach. Hotel staff courteous. ourte"

"We had an amazing trip! Thank you for all the hospitality. We celebrated my birthday and our honeymoon and you made both feel special!"

"The room was spotless, the staff was very friendly, the drinks and the food were perfect, I really enjoyed my time there, thanks to all the people who serve there, they are fantastic, and the place is gorgeous."

"The property is huge and overwhelming at times however the selection in food options and access to parks makes it a great option if your family likes action and adventure"

"Great"