Search Yorkshire and the Humber hotels

"Good location close to the station and the city centre. We booked to stay 3 nights and checked out after just one. Had upgraded to a minster view room, which did have a nice river view and the room looked nice enough. However, the mattress was so hard that we might as well have been sleeping on the floor. The shower also had a broken thermostat so was impossible to get a good temperature. Both our backs hurt so much it ruined our day spent walking around York. When we checked in the member of staff could not have given less of a crap but when we went down to check out after one night we very much expected them to at least ask why we were leaving so early, possibly offer us a different room (though we fully expected all rooms to have the same beds, hence deciding to just leave) but nope, barely even looked at us and clearly just wanted us to leave. We won’t book here again. I will add that there was a gentleman member of staff who was very helpful and friendly, I think he may have been a cleaner and was of Asian origin. His smiling face was the only welcoming thing about this place."

"Breakfast not included so cannot comment. Bar dinner night before excellent, wonderful beer selection with helpful staff offering free tasters to sample. Room was clean, bathroom clean. Special event on main floor really loud, but our room on 3rd floor well out of earshot."

"The hotel was beautiful and in a fantastic location close to Leeds train station and the city centre. We couldn’t have asked for more from the staff who were excellent and gave us a stay that exceeded expectations. The breakfast was also delicious."

"Convenient, clean and modern room"

"clean room, staff approachable, The shower water was lukewarm only. reported at check out."

"Highly recommend this beautiful, historic hotel. Its central allows you to easily explore the city."

"Clean room, disappointed to not have individual toiletries. Annoying that housekeeping didntvpivknup call/ query"

"Hotel and room were clean- loved the shower! The only issue but I feel like this is at a lot of hotels was the temperature got too warm at night. Staff was so friendly. "

"Dinner service was a disaster but we did get the bill cut in half, no questions. Hard mattress, and I normally like a hard mattress. Lovely hotel though"