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"The staff was very friendly."

"The best lodging experience I’ve ever had in Japan of over 10 years and over 8 cities! Very spacious and full of great amenities "

"Very family friendly "

"Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit. "

"Our family enjoyed staying in the quiet countryside. The reservation includes a breakfast and dinner buffer, which was delicious. They also have complimentary drinks and snacks from 3 to 6pm. The hot springs felt relaxing as well. The hotel is isolated, and the nearest convenient store is a 10 minute walk away, but the trees and mountains really make you feel immersed in nature. Great reset from the hustle and bustle of city life."

"I really like the atmosphere, very quiet and peaceful. The place was so clean and neat. Staffs were friendly, they gave us towels when we arrived because it was raining. We will definitely book it again."

"I stayed only for one night but the hotel was excellent, staff were helpful, spacious Japanese style room. A bit of walk from the Kinugawa Onsen Station but it is a nice walk. I will stay again if I am in the area again."

"We have a good time."

"Amazing care. We had so much help. Picked us up and dropped off at the station. Took Is to where we wanted to visit. Kept our luggage and provided us with breakfast. Simple but very comfortable accommodation with good access to everything we wanted to do. Thank you so much!"

"good "

"The room was clean, the staff was friendly and the beds were firm, but comfortable. The hotel was conveniently located in close proximity to Nasushiobara Station, and the bus stops near the West Exit."

"Convenient location for walking to the shrines, etc. The Annex is located a bit further than the first Turtle Inn, but is still a lovely establishment. Kind staff. "