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"Great service, clean and friendly staff"

"Amazing hospitality, comfort and cleanliness. Beautiful stay. Food and snacks provided. 10/10 highly recommend!"

"Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!"

"Very clean, great staff, great spa!"

"Great breakfast and nice service "

"Great staff, helped me with the window issue, thank you! The price was good as well"

"Two days at Kitsuregawa was a good experience. The breakfast service was particularly good."

"Everything is good except for hard accessible."

"Nice Japanese breakfast"

"小さいお子さんのいるご家庭での宿泊にはとてもいいですね。今回はホテルでのんびり温泉に浸かって寛ぐ大人の旅行として宿泊しました。 できれば大人だけの階があるといいかな。廊下の声がどこまでも響いて朝5時には起こされてしまいました笑。 客室単独での温度調整ができませんが、寒いと相談したところ、毛布とヒーターをお借りすることができました。 レストランのスタッフさんもとてもいい感じの方が多いです。受付の方には適当な対応をされたことが残念でした。 紅葉の時期にまた利用したいと思います。"

"Very kind staff but room was very tiny"

"Its a great place to stay on a budget. I didn't drive so there isnt much you can do in the area at night as buses don't run late."

"Spacious room, very accommodating and friendly staff. "

"The room was clean, the staff was friendly and the beds were firm, but comfortable. The hotel was conveniently located in close proximity to Nasushiobara Station, and the bus stops near the West Exit."

"The room was clean and comfortable. The buffet was delicious."

"The staff was very friendly."

"Attentive staff, good dinner and breakfast. Clean and spacious room. "

"Great Service, delicious food, I enjoy the stay very much."

"Spacious, bright, well designed room equipped with premium amenities. I stayed with my husband and my 2 years old and we all enjoyed our stay. Especially their activities for kids are amazing . It was memorable trip and will definitely come back "