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"Friendly and English speaking staff were very helpful, buffet breakfast simple but filling, shuttle bus to and from the airport a great plus and check out a breeze. If you’re staying there for awhile and you want to eat out you can ride the shuttle to the airport and there are a lot of restaurants in Terminals 1 (4th & 5th floors) and 2 (4th floor) to choose from."

"close to subway stations; onsite convenience store has some delicious food; staff are welcoming and very professional. Strongly recommend. "

"Excellent service. Loved the lounge access. Perfect location close to the train, restaurants and shopping "

"24 hr easy check in and check out process. Bus shuttle available on a scheduled round the clock basis. Excellent Japanese breakfast buffet. Convenient 24hr Lawson convenient store within the lobby. Superb laundry facility. Wonderful robes and toiletries in the lobby. The highest ranking in cleanliness and Amazing attention to detail! "

"Everything fantastic but the fact you had to pay to access the pool was a let down "

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "

"Hotel was nice, clean and rooms were spacious. Train was nearby. I liked that it was away from the city madness. "

"Beautiful hotel lobby with views of Tokyo Tower. Staff was helpful and accommodating. I stayed for the marathon and the room had an amazing view from the bathtub - great for recovery! There were vending machines on each floor. Very walkable to the Ginza area with Seven-Eleven, Lawsons, and Family-Mart close by. "

"Loved the location! Many restaurants and shops nearby! Staff was amazing. Breakfast was great. Room was comfortable! "