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"Expectations are met"

"Great hotel in Alishan forest region. Staff was service oriented and very friendly. Breakfast and dinner were excellent. Shuttle bus service was very helpful going around."

"Nice facility, yummy breakfast, great bike tour, friendly staff."

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "

"Excellent location and close to many activities. The staff are friendly and helpful, who have given us lots of suggestion on where to eat and how to plan out the day for sightseeing. The room with the lake view is just so stunning. All family enjoyed so much during the stay. "

"位置佳，景色優美，服務人員很親切。"

"Beautiful rooms and excellent service!"

"Breakfast had decent variety wasn’t the most flavorful. Rooms were clean and staff members were friendly and helpful."

"great location, nice place to stay."