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"Very nice hotel with big room."

"Staff are friendly and helpful. Property is great for the price and convenient to shopping and dining."

"Beautiful rooms, helpful support from staff, excellent breakfast. "

"A wonderful place clean rooms and friendly staff."

"This is a great place for stay with family. Also have free city and lake tour for clients. "

"Good environment "

"Excellent room and service. The location is very convenient, direct walking to Suzhou center. "

"Great value for money. Staff helpful and a lovely place and scenery. Would recommend this hotel."

"Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there...

"Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view "

"Nice to stay "

"Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb."

"Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service. "