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Hyatt Regency Suzhou

Photo gallery for Hyatt Regency Suzhou

Featured image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Hyatt Regency Suzhou

Hyatt Regency Suzhou

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000

Explore the area

  • Popular LocationJinji Lake11 min walk
  • Popular LocationFerris Wheel Paradise12 min walk
  • Popular LocationSuzhou Culture and Arts Center16 min walk
  • AirportWuxi (WUX-Shuofang)33 min drive

Choose dates to view prices

About this area

Suzhou

Located in Suzhou, Hyatt Regency Suzhou is in the city centre and near a metro station. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Soody Candy Land and Baimajian Ecological Garden are also worth visiting.

What's nearby

  • Yuanrong Times Square - 5 min walk
  • Suzhou International Expo Center - 8 min walk
  • Jinji Lake - 11 min walk
  • Ferris Wheel Paradise - 12 min walk
  • Suzhou Culture and Arts Center - 16 min walk

Getting around

  • Suzhou Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 50 min drive

Restaurants

  • Hua Chi 88 — 1 min walk
  • The Fireplace — 1 min walk
  • InterContinental Suzhou - 10 min walk
  • Meister Bräu Biergarten - brew house and restaurant - 16 min walk
  • Rendezvous Restaurant & Lounge - 4 min drive

About this property

Hyatt Regency Suzhou

Luxury hotel with 3 restaurants and indoor pool
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a snack bar/deli and spa services. All 355 soundproofed rooms feature free WiFi and iPod docks. Thoughtful touches include bathrobes and slippers, and guests will also find 24-hour room service and TVs.
Hyatt Regency Suzhou offers 355 forms of air-conditioned accommodation with iPod docking stations and minibars. This Suzhou hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 178 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Computer station
  • Conference space (18292 square feet)
  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 178 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and American Express; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 69 out of 106 reviews
5 - Excellent 65%
Rating 4 - Good. 33 out of 106 reviews
4 - Good 31%
Rating 3 - Okay. 4 out of 106 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 106 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 106 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always choose Hyatt
Great as always.
Stayed 15 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019