Woodville Hotels, Charleston

"The room was clean and the staff was kind. As 79 year olds, we were disappointed not having a bell hop or comparable aide. My husband uses an electric scooter and we usually enjoy someone assisting me assemble it and helping with our luggage. When my husband tried to help me, he fell in front of your hotel and needed help getting up. His back was wrenched as he was helped up by an employee. He cut his knee and his arm and was attended to by staff. We had been traveling for a while so had more "stuff" than usual. There were only three luggage racks, so had to wait for availability. When leaving, a nice young man who used to bell hop there kindly helped me carry the luggage from the room to the car. That should be standard practice for your "resort", not just the extra kindness of an employee forced to "add-on" to his duties. We were also surprised at the almost double price for a Saturday stay versus the rest of the week. We have always had a free room at the Belltera Resort in Indiana, considering the $ we spend at the casino. The breakfast wss good, but the eggs were cold. The casino had a lively atmosphere and although we lost, we had some fun wins along the way."

"Yes i loved staying there"

"Room was clean, but towels and bedding sheets are old especially towels I work as manager of a hotel those towels are white and where I work we cut them as a rug. The guy at the front desk was sitting down when I open the door he did not even look up so I had to ask if that is the the front desk. He said yes never say about welcoming us after 8 hours drive was easy parking"

"Breakfast and stay was awesome, hot tub wasn't hot just warm."

"Overall was what I expected from a 3 star hotel. Only issue I had is the toilets were very low... like 12-14 inches. Other than that, room was clean, breakfast was fine, etc."

"Staff was nice and helpful, location wasn't ideal but nice none the less. Loved their options on bathroom amenities and their pillows were so comfortable! The pool was nice but very humid inside. All around, I give it a 7/10"

"It was an ok stay. The bed was super comfy and location is great."

"Dead batteries in tv remote Alarm clock turned on No hair dryer"

"The only complaint I have is that the shower pressure was really low. The room was clean, the bed was comfortable, the staff was very friendly and the breakfast was good."