Wisley Hotels, Woking

"Complimentary upgrade "

"This hotel was good value "

"Slow check in - took 20 plus minutes with no apology for wait. Given voucher for £5 off for restaurant- this was closed! A 2 for 1 drinks voucher which finished at 7 pm so couldn’t use as took so long to check in. Ate in the bar /restaurant but the waitress forgot our drinks order, no water even after asking twice and no condiments. Room was spacious but very dated and 2 lifts out of order so toon forever to get to my room on 9th floor "

"We were told that we had a deluxe room. I don't know what was deluxe about it. It was very small, but otherwise pretty standard. Although there was a safe in the wardrobe, laughably it was not bolted down. None of the sockets had USB for charging phones etc."

"This hotel located within walking or driving distance most tourist attractions which made it an ideal stay. The staff were friendly and the restaurant was pretty great. "

"I usually stay at this Hotel when Im heading back to Canada, as I have to be up by 4am. This time I accidentally left a scarf there, that was a momento from my deceased mother. I sent n email and they found it in the room and will have it at the desk when I return on the 11th. Everyone, from the housekeeping staff to the front desk tem are so helpful and the rooms are pristeen and the beds are extremely comfortable. I cant say enough positive things about my repeated experiences atthis hotel. I will return!✨️💗✨️"

"Lots of places to eat near by, very close to the train station."

"The hotel itself is in a great location, but definitely needs some renovation. Feels a little tired. Main issue for me was room temperature. The air con wasn't working properly. Raised it with reception and an engineer arrived, telling me to turn it up and down again. Did nothing and the room was a literal oven. Ended up needing a fan to move some air around. Not sure I would stay again as I feel awful now after a 2 night stay in a sauna "

"Nice clean room. Very convenient for T4. Fast and efficient check-in. "