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"We stayed in the Love Haven which was lovely and we had a lovely stay but have to give a bad review on the basis we went to shower in the morning before check out and noticed water was dripping through one of the lights downstairs. We immediately turned it off due to health and safety. When we reported to reception we were told oh yeah maintenance know about it but it’s a big job. When I queried this being a health and safety issue, I did not get a response. They also did not seem bothered that we had not been able to shower before check out. This just ruined the whole stay that our safety had not been considered but it did not seem to be a problem for them "

"This hotel is at the prime location.We could reach any place from the hotel without car. Though the proprty is old style, however, the room was spacious with all the facilities. Staff was quite friendly and helpful. Would definitely like to stay here for my next visit "

"We have just got back from a wonderful stay at this charming hotel. The location, staff and facilities are fantastic, it is a lovely building. We've stayed in many hotels but this one really delivered on all fronts. We really appreciated the views from our bedroom which were absolutely awesome (from our room we could see Windermere and the surrounding scenery) we felt so lucky. The pool was lovely, clean and well serviced, with complimentary towels. The hotel gardens were beautiful. The restaurant and bar was a delightful experience, we enjoyed both evening meals and our breakfast, plenty of choice in terms of food and diet to suit most tastes. We will certainly be booking again and can't wait to return. Thank you so much to management and staff who went out of their way to make our stay memorable."

"Break was fresh Room was very clean and an amazing size (got a free upgrade) Plenty of parking available Staff couldn't do enough for us "

"Love this hotel, staff always super friendly!"

"Unfortunately we didn’t have a great time at woodlands because the noise from whatever was below us (possibly the kitchen?) was bad. We were woken up at 7am both days by loud talking, fans, banging etc. Noise from the room above and rooms around due to poor building quality. Also staff took breaks outside our window and were sometimes quite loud. They would smoke and it came in through our window. Breakfast and the service at breakfast was very good though. "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"This was a last min booking i will never regret. "

"Breakfast was ok but when items ran out they were slow to be replaced, never enough croissants always ran out."