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"I found a hair the room bathroom when I arrived, the hot water at breakfast was yellow and I told the house keeping and she told me she doesn't have time for me, she's serving guests! I'm a guest. The reception almost never had someone and the house keeper with her extreme rudeness was there. Veronica from reception was extremely rude and totally unhelpful, she was aggressive. Not sure I want to go back."

"Did not eat at double tree"

"It is an amazing place!"

"I’ve never stayed at a place where you have to go ask for a coffee pot or hair dryer at the front desk. It was very odd to me. "

"Front desk workers were very rude and had us wait an extra two hours for room to be ready and housekeepers told them to tell us to calm down even though they were already late on having our room ready and making rude comments at check out about us wanting a later check out because we got the room so late "

"Great "

"Asked for a 2nd floor room as I was staying there for the US Open Qualifier and didn’t want anyone above me to disturb my sleep. They put me right along the train tracks. Didn’t realize it until it woke me up at 12:30 and again at 3am. Neighbors speaking full volume all night until I asked staff to please ask them to quiet down. They told me in the morning that it was first floor, and down the hall. I could hear every word. If they were that far away, walls are made of paper. I’d never stay there again."

"Tired property, mediocre breakfast, and obvious attempts to cut corners."

"Nice"