"I loved this hotel — it was clean and smelled amazing.
There was a shuttle that took you to the Haram every half hour, stopping at the Jarwal bus stop. (Since there are many bus stops around the Haram, it’s important to remember the name of yours.)
Be sure to try Aryana Restaurant nearby — it has the best charcoal chicken I’ve ever tasted.
Also, some reviewers mentioned there was no hot water. In fact, there is a switch in the washroom that turns on the water heater. Just turn it on for a few...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
You can learn more about the history of Makkah during your trip to a top site such as Great Mosque of Makkah. While in this family-friendly area, you can savour the top-notch restaurants.
Find out about the history of Makkah when you take a trip to Abraj Al-Bait Towers. While in this family-friendly area, you can savour the top-notch restaurants.
You can find out about the history of Makkah when you stop by Well of Zamzam. While in this family-friendly area, you can savour the top-notch restaurants.
"We stayed at this hotel as a family of five. The facilities were good—clean and functional. However, our initial experience was frustrating. Despite booking for five people, we were given a room with only two single beds, which was clearly inadequate.
When we raised the issue, we were told that the hotel didn’t have a setup for five guests, which was surprising and disappointing (as five star hotel). As a gesture, they offered us free breakfast, which was appreciated but didn’t solve the core problem. After escalating the matter to the manager, initially i was offered coats. My kids have passed the coat stage. we were finally upgraded to a more suitable room.
While the resolution was satisfactory in the end, it took extra effort and discomfort to get there. If you're traveling with a larger group, I’d recommend confirming room arrangements in advance. The staff were polite and responsive once the issue reached management, and that made a big difference. Specially the manager who delt with the problem was polite and really helpful. i would definitely stay again.
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