Search Chalets in West Shore

"Great breakfast menu. Parking was safe and easy."

"The front desk staff was super unhelpful and lied about being able to manually enter credit card information. When I didn’t have a physical card he told me to cancel the reservation because they couldn’t enter the card manually or take a debit/cash deposit. It was 10pm and I wouldn’t be getting a refund if I cancelled on my end. I then spoke to a different staff who entered my card information manually and successfully took the deposit. When we got to our room, the TV remote wouldn’t connect to the TV and the volume was stuck at a too loud of a level to be able to watch. The alarm in the room went off at midnight waking us up and then we heard staff bringing a guest to their room and talking extremely loudly in the hallway. Curtains don’t block light and rooms aren’t even close to soundproof. Lastly, maintenance/cleaning staff were outside our room with loud walkie talkies at 730am. They were fixing the elevator with loud drills and didn’t not have signs letting guests know there would be work being done that early, and they didn’t tell us when we checked in. Will not stay here again. "

"This was my second time in this hotel. I feel like things are going not to well. For the price you pay, you expect the best. So, before we use it, the toilet had urine and toilet paper in. The sink was cracked. Espresso machine worked for just 3 coffees. Other than that, very clean and comfy."

"Very clean room, helpful staff, good breakfast included"

"Very friendly staff, clean room, decent breakfast and easy parking. "

"Everything outdated, no elevator, very slow wifi, not much staff help "

"Good"

"Very clean, quiet, great location, definitely stay again."

"Not a great experience at all. Stains all over the couch and a dead rat at the entrance of the Inn wasn't a great first impression. It was so hard to sleep with all the noise outside our room and we didn't use the pull out couch due to the stains, etc - so we asked and the manager to change rooms. He said no problem. Pack your bags and I will personally move them to the new room before you arrive back to the hotel. When we got back - nothing was moved and the staff said there was no message to move us and no rooms available. Overpriced, dirty, and poorly managed - you can find a better place to stay."