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"It was comfortable and clean. The only criticism I have is that the website needs to have more info about food/drink. Specifically, it would be helpful to post that there’s coffee in the lobby (since there’s no coffee maker in the room) and that food deliveries can’t be brought up to your door. Small stuff, I know. Overall, I had a lovely stay!"

"Wonderful airport shuttle at 2:15 a.m and front desk so pleasant and made the check-in quick and efficient. The room was clean and perfect. So comfortable! 10/10 would stay again!"

"Awesome place! "

"I have stayed here several times, but the management has changed since my last stay 5 months ago. I received an email prior to this stay, but nothing described the change in the shuttle service. Because they previously shared a regular shuttle with Embassy Suites, I waited for that vehicle, but was then told they now had a different bus and that I would have to call them for a pickup. I should have been made aware of this ahead of time. I went to the bar to order food to take to my room. One $12 item was charge at $14 and when I asked about it I was told the system had incorrect prices. He cancelled the charge and corrected it. But I'm sure other customers are getting overcharged. The water in the shower was not hot. It was tolerable, but I definitely like to take a hot shower when travelling. On my next trip out of PDX I have booked a different hotel. I hope the Holiday Inn PDX corrects some of these issues. "

"We have enjoyed our stays at the hotel. Rooms are clean and breakfast is very good. The staff are friendly and very attentive"

"Great spot, close to everything and free parking"

"Room was very nice, staff was very kind!"

"Room and staff are wonderful. Parking is only available by valet which is $75"

"This was unfortunately one of the worst experiences. I should have did better research on this place. I did book this place by mistake. however, we decided to try it anyway. Everything posted online was very misleading. The room we got smelled so bad as if there was water damage. Who ever stood there last you can smell they were smokers. This place is outdated and needs to be better maintained. We felt very uneasy there. I have to for credit to the manager for at lease hearing me out and doing the right thing by giving us our money back. So thank you for being kind and understanding. That being said I will never stay at that place or any place like that again. The place has great potential just needs to do some major upgrades. Carpet smelled, bed smelled. The couch I felt I was going to catch something from sitting on it. I hate to be negative but that was our experience. I hope the top reads this and does some better managing. Help your employees and set a better standard."