Dear Vanessa, Thank you for sharing your experience at AKA West Palm. I am delighted to hear that you enjoyed your stay and the amenities that the hotel has to offer. We do have the best staff and we are ready to welcome you back during your next visit to West Palm! Sincerely, Kara dePoolDirector of Operations

Thank you so much for the review and for staying with us! So happy to hear that you enjoyed stay and the service provided by our staff. I hope you will consider AKA West Palm the next time your travels bring you to our slice of paradise!Very Best,Albir WassefFront office manager

Thank you so much for the review and for staying with us! So happy to hear that you loved our secret scent and comp. breakfast offerings. and we are so glad to hear that you will be visiting us again :)Very Best,Albir WassefFront office manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. We hope to host you again in the near future.Warm Regards,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient and enjoyed your stay with us in West Palm. Please consider us again the next time your travels bring you our way.Best,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient! Thank you for choosing to stay with us--I hope we will have the opportunity to host you again soon.Warm Regards,Jordan RowanGeneral Manager

Bev, thank you so much for taking the time to provide us with your feedback. I'm so pleased to hear that you found our location convenient and our accommodations clean and spacious. Thank you for choosing to stay with us!Very Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please stay with us again soon!Best,Jordan RowanGeneral Manager

Margaret,Please accept my sincere apologies for what was clearly an underwhelming return visit to our hotel. There is no excuse for missed items in your room including dish towels to complement the kitchen supplies and lotion in the bathroom. Similarly, please accept my apologies that there were challenges with the lights in your room, something that our team should have caught prior to your arrival. I will be sure to review these areas with our operations leaders to ensure we do not make the same mistakes again.While I am delighted to hear that you enjoyed our complimentary breakfast offering from over Christmas, I'm sorry to hear that its absence impacted the quality of your visit. I am happy to announce that the property now features a stellar brunch offerings during the weekend at on-site restaurant The Blind Monk, and later this month we will be opening a.market on Olive, a gourmet market and cafe offering breakfast, lunch, coffee and more seven days a week to ensure our guests always have options for breakfast.While I understand that you may not be rushing back to us following your most recent stay, I hope you will give us the opportunity to redeem ourselves on a future visit--we very much welcome the chance to show you what a true AKA experience should be.Warm Regards,Jordan RowanGeneral Manager

We're thrilled that you had a fantastic stay with us! We hope to have the pleasure of welcoming you back again soon.Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. Please consider us again the next time your travels bring you to West Palm Beach.Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! Please consider our property the next time your travels bring you to South Florida--we look forward to welcoming you back!Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel.Until next time,Jordan RowanGeneral Manager

We appreciate your positive rating! It's fantastic to hear you enjoyed your time with us. Looking forward to having you back for another memorable stay!Best,Jordan RowanGeneral Manager

Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience caused by the delayed housekeeping services during your stay. I will be sure to pass your comments along to our operations leadership team, and share the recommendation for additional hooks in the bathroom as well. We hope that despite these issues, you will consider a stay with us again the next time you are in the area.Best,Jordan RowanGeneral Manager

Thank you for sharing your satisfaction with us! We're excited that you enjoyed your stay, and we eagerly await the opportunity to serve you again for another delightful experience.Very Best,Jordan RowanGeneral Manager

Thanks for the positive rating! We're thrilled you had a great time. Your satisfaction is our priority, and we can't wait to host you again.Very Best,Jordan RowanGeneral Manager

Thank you for taking the time to share your feedback about your recent stay with us. We strive to offer our suites at competitive prices, which can be admittedly high during the season here in West Palm--I am sorry to hear that our accommodations did not meet your expectations for the price paid. Similarly, we endeavor to ensure fees for pets, parking, and other extra amenities are in-line with the market.I hope that you will remember our clean accommodations and friendly staff and stay with us again the next time you are in West Palm!Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! Please consider a stay with us again the next time you are in West Palm.Best,Jordan RowanGeneral Manager

We are absolutely delighted to receive your glowing review and learn about the fantastic experience you had during your recent stay with us. It warms our hearts to hear that our hotel left such a positive impression on you. From our comfortable accommodations to our attentive staff, we strive to create a welcoming environment where guests can relax and unwind. Thank you for choosing to stay with us and for sharing your kind words. We can't wait to welcome you back for another incredible stay.Very Best,Jordan RowanGeneral Manager

We appreciate your positive review! It's fantastic to learn you had a wonderful time at our hotel. We can't wait to have you back for another exceptional stay.Warm Regards,Jordan RowanGeneral Manager

Thank you for the positive rating! We're delighted to know you enjoyed your stay. We look forward to welcoming you back soon!Best,Jordan RowanGeneral Manager

Thank you for the positive review! We're delighted to have met your expectations. Your satisfaction and safety are our top priorities, and we hope to welcome you back for another enjoyable stay.Very Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and a good value. Your feedback means a lot to us! Please visit us again the next time you are in West Palm.Best,Jordan RowanGeneral Manager

We are absolutely delighted to receive your glowing review and learn about the fantastic experience you had during your recent stay with us. Your satisfaction is our utmost priority, and we are thrilled to know that we have succeeded in making your visit special. Thank you for choosing to stay with us and for sharing your kind words. We can't wait to welcome you back for another incredible stay.Warm Regards,Jordan RowanGeneral Manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. We hope to have the opportunity to welcome you back in the near future.Very Best,Jordan RowanGeneral Manager

We're delighted to hear that you found our accommodations comfortable and our staff friendly. Your feedback means a lot to us! We hope to host you again in the near future.Very Best,Jordan RowanGeneral Manager

We're thrilled that you had a fantastic stay with us! We hope to have the pleasure of welcoming you back again soon.Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us.Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please consider us again the next time you are in town!Best,Jordan RowanGeneral Manager

Thank you for staying with us and taking the time to leave us a review. While I am pleased to hear that you enjoyed your stay, please accept my apologies that you did not feel the accommodations and services matched the price for your room. We certainly endeavor to offer our suites at competitive prices, and are rapidly expanding the amenities offered on-site to provide more value for our guests and residents, including expanded complimentary yoga classes, our forthcoming a.Market on Olive gourmet store and cafe, and more to provide a more holistic experience. I hope you will join us again in the future to see the positive changes first-hand.Warm Regards,Jordan RowanGeneral Manager

Mark, I am sorry to hear that we fell short of expectations during your stay. I'm happy to share that we've added hooks to the bathrooms for easy convenience and we'll soon be launching a.Market on Olive, an on-site cafe and gourmet market to service an array of guest needs. I hope you'll return to us in the future to see the fully realized vision of AKA West Palm.Warm Regards,Jordan RowanGeneral Manager

Thank you for your kind words! We're so glad that you chose to stay with us and that you had such a wonderful time. Please join us again soon!Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. Please stay with us again soon!Very Best,Jordan RowanGeneral Manager

Sabrina, thank you for your feedback and forgiving nature. Cleanliness issues like you described are simply not acceptable, and I am disappointed that you experienced these issues during your stay. I will be sure to share your feedback with our housekeeping leadership team to ensure we do not experience a repeat in this area.Again, thank you for bringing this to our attention.Gratefully,Jordan RowanGeneral Manager

Carin, thank you for staying with us and taking the time to share your experience. I'm sorry to hear that the elevator posed an inconvenience during your stay--our north elevator sees less traffic, and we would be happy to ensure placement in that wing during a future visit to avoid this inconvenience. I hope we have the opportunity to host you again soon.Best,Jordan RowanGeneral Manager

Thank you for sharing your positive experience! We're thrilled that you had such a great time at our hotel. Please think of us again the next time you are in West Palm!Best,Jordan RowanGeneral Manager

Thank you for your glowing review! We are delighted to hear that you found our on-property amenities and prime location to your satisfaction. It's wonderful to know that you enjoyed the comfort we strive to provide our guests. Your positive feedback motivates us to maintain and enhance the quality of our offerings. We appreciate your kind words and look forward to the pleasure of hosting you again for another relaxing stay.Warm Regards,Jordan RowanGeneral Manager

Keely, please accept my sincere apologies that you were not able to experience the fully realized vision of the property during your February stay. While we did our best to compensate for this with a temporary complimentary breakfast offering, we understand how this may have fallen short of expectations. I am pleased to share that on-site restaurant The Blind Monk is now open serving dinner and weekend brunch, and our cafe and gourmet market concept will be opening next week. I hope you will consider joining us again to see the full experience that was lacking on your last trip to West Palm. We would love the opportunity to host you and redeem ourselves during your next visit to our area.Best,Jordan RowanGeneral Manager

Brianna, please accept my sincere apologies that we fell short of expectations during your visit. While I am glad to hear that you enjoyed the pool, I am disappointed that you did not enjoy our custom bedding and the complimentary breakfast we briefly offered this winter. Similarly, I am sorry to hear that Wi-Fi coverage and the split elevators were challenging during your stay. The last thing we want is for our guests and residents to feel frustration when trying to access basic amenities--I am sorry this was the case during your visit.I am hopeful that upcoming changes here will improve the guest experience and you may give us another chance in the future. We are launching our new a.Market on Olive gourmet market and cafe space next week, have plans to add additional features to the guest rooms to make them more inviting, and have recently invested in internet upgrades. While I understand that these efforts do little to address the shortcomings during your last visit, I am hopeful that they will lead to a better guest and resident experience going forward.While feedback like yours is never easy to read, it is critical for us to identify areas for improvement, so I am truly grateful that you took the time to share your comments. We will be sure to address these areas and strive to improve our guest experience every day.Warm Regards,Jordan RowanGeneral Manager

Thanks a bunch for the positive feedback! We're overjoyed that you had a great stay. When your travels bring you back this way, we'll be here with open arms to ensure your next visit is just as fantastic.Very Best,Jordan RowanGeneral Manager

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us.Best,Jordan RowanGeneral Manager

Ricardo, thank you for the positive feedback! We're happy you had a great experience. Your kind review is much appreciated, and we hope to have the pleasure of serving you again soon.Best,Jordan RowanGeneral Manager

Thanks for the positive rating! We're thrilled you had a great time. Your satisfaction is our priority, and we can't wait to host you again.Best,Jordan RowanGeneral Manager

Thanks for the positive rating! We're pleased to know you had a pleasant stay. Our team looks forward to hosting you again and ensuring your next visit is just as enjoyable.Best,Jordan RowanGeneral Manager

We appreciate your positive rating! It's fantastic to hear you enjoyed your time with us. Looking forward to having you back for another memorable stay!Very Best,Jordan RowanGeneral Manager

We're so pleased to hear that you found our location convenient. Thank you for choosing to stay with us! We hope to host you again soon.Best,Jordan RowanGeneral Manager

Tracie, thank you so much for the positive review! I am sorry that the elevator service was slow during your visit--please keep an eye out for the second elevator bank located on the north-side of the property which typically sees less traffic during a return visit. We look forward to the opportunity to host you again.Very Best,Jordan RowanGeneral Manager

Thank you for the positive rating! We're delighted to have met your expectations. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay.Best,Jordan RowanGeneral Manager

Marie, thank you for the positive rating! We're delighted to know you enjoyed your stay. We look forward to welcoming you back soon!Best,Jordan RowanGeneral Manager