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Best hotel ever

We were very happy with the accommodation. It was in an excellent location less than 5 min walk to Bondi Beach and shops. It was older style flat but very clean and tidy with nice modern furniture. WiFi was excellent and communication with host was easy, friendly and fast response. Highly recommend, we were very happy with our stay thank you.

Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.

The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful old building with all the mod cons would definitely stay there next time

Amazing location for everything, clean, modern and comfortable

Excellent staff -well worth it

Beautiful hotel, fabulous staff, walking distance to many attractions

Great location for travel out of and into Australia.

I arrived early and was told my room was ready and that I could check in immediately for no extra cost. Staff were friendly and welcoming. I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable. Restaurant staff were friendly and professional. I was impressed with my overall experience at Song Hotel, and in particular the outstanding customer service I received.

Staff were absolutely amazing!! Lovely hotel room

Great location - near cafes, restaurants, supermarket, fitness studios and the beach. The staff and service maids were so lovely and kind. The pillows were too big for my liking, I like a thinner pillow (no major though). There were a few stains on the duvet and it just had a sheet overtop. The room is a good size, especially having a couch, deck etc. Bathroom is very small but is perfect. You can borrow towels from reception to take to the beach which is great. The only...

This place felt like home to me, they have lovely modern bedrooms with the most comfortable bed I’ve ever slept in that wasn’t mine! Their bathroom is very modern just like any new modern home. I’ll be back!!

We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered. Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...

Very quiet for a hotel this close to the airport.

We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.

My go to hotel in Sydney and I’m often there. Best sleep hotel. But the mini bar was removed??

Breakfast was fantastic

Quiet and comfortable, ideal for a good sleep the night before a long-haul flight.