Luxury Hotels & Resorts in Washington Depot from AU$146

"There were burn marks on the bed spread. The bathroom light and vanity lights did not work. The remote for the tv did not work. We had a late arrival and it was intrusive to have someone come in and address these issues."

"The staff and the room were excellent. The room was extremely clean and all furnishings in good shape. There was a prom goimg on in one of the ballrooms and the staff took great care to isolate the guest rooms well away from the festivities. If you book directly through the hotel, you get a voucher for breakfast, which is yummy. I would not hesitate to stay here again."

"Everything was clean, nice and convenient. "

"Enjoyed my stay "

"The staff, Eric, was incredibly rude to both myself and any guest I saw him interact with. They were without hot water when I arrived in the afternoon and there was still no hot water the next morning. I requested that they cancel the rest of my days and refund me for those days as I did not want to continue staying somewhere with no hot water. Eric told me he couldn't do that and acted like us guests were fools for expecting hot water at a hotel we paid to stay at. Luckily my partner convinced Eric he could do something about it. They let me down but hotels.com never lets me down and they helped take care of everything for me. Also, I looked at reviews after the fact and there were plenty of reviews from a month ago also talking about this hotel not having hot water."

"Front desk person was very helpful and kind at check in and check out. The room was clean (a little dated) and quiet."

"Good"