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"Room wasn’t all that clean, carpets were stained. Ceiling above downstairs bar started leaking because someone showering above."

"This was our 2nd time staying at the Omni in Providence, RI. Highly recommended! Staff is great and very accommodating! We’ll be back next year"

"Best staff ever"

"Staff were friendly "

"The hotel needs some updates. I was woke in the middle of the night with a loud noise from the bathroom. Ceiling started coming down with a leak. There was not hot water in the bathroom sink and the bathtub floor was broken, covered with a plastic cover. Very unstable. I was moved into another room, but I was by myself, no help from staff, no carts to move luggage. My children sleeping, and it was 1:00 am !!! My daughter had class in the morning. It was a nightmare"

"I love the industrial vibe of the rooms. Would definitely stay there again. "

"Clean room, close to downtown"

"Automatic front doors were broken during my stay in the winter. Very cold in lobby & dining area"

"Upon early arrival the front desk staff accommodated early check in and upon a curiosity request they upgraded our room. This was our first time at this establishment and it was very clean and the food at the restaurant is delicious. My children enjoyed the pool very much. "