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"The location is perfect, staff is very friendly, everything is very clean. "

"Amazing, immaculate grounds and stunning views from front, back and room. Staff was very friendly, had the early check-in we requested ready on our arrival, quickly dealt with every issue. Just loved our stay. Would absolutely return. "

"Lovely place"

"clean. great staff. perfect location"

"A beautiful place to stay with great views. We weren’t able to do any tours as we both went down with altitude sickness, obviously not the fault of the hotel, but the staff we very helpful and attentive and turned what could have been a bad experience into a very pleasant stay. "

"The staff was amazing! Diego took excellent care of us and Hugo in the bar was great. Every staff member we encountered was warm and friendly. The room was very comfortable and we had a great view of the lake. We definitely recommend this establishment to anyone looking for a place to stay in Puno. Thank you to All the incredible staff!"

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave on an early morning excursion at 5:00 am. "

"Location is great and staff were very helpful."

"Friendly staff and greaf assistant. "