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Hotel Balsa Inn

3.0 star property
Guests start with a delicious breakfast buffet, enjoy a complimentary drink at the manager's reception, and unwind over dinner at Las Totoras.

Choose dates to view prices

Located in the city center, Hotel Balsa Inn welcomes travelers with a free breakfast buffet and a daily manager's reception. Las Totoras restaurant offers a relaxing dining option. Enjoy in-room WiFi, luggage storage, express check-out, and assistance from multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$73
22 May - 23 May
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: PEN 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PEN 35 per night.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 90 per vehicle (one-way)
  • Late check-out fee: PEN 50 (subject to availability)
  • Rollaway bed fee: PEN 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Property Registration Number 20406129129

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Frequently asked questions

Is Hotel Balsa Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Balsa Inn?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Balsa Inn on 22 May 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Balsa Inn?

There is free parking nearby.

What time is check-in at Hotel Balsa Inn?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel Balsa Inn?

Checkout is at 10 AM. Late checkout is available for PEN 50 (subject to availability).

Does Hotel Balsa Inn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 90 per vehicle applies.

Where is Hotel Balsa Inn located?

Located in the heart of Puno, this hotel is steps away from San Antonio Church, Puno Cathedral and Puno Plaza de Armas. Casa del Corregidor and Carlos Dreyer Museum are just steps away. Puno Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 138 reviews
Rating 8 - Good. 61 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, quiet place close to everything
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Merly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff were nice and accommodating
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

nisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Myungjong

Liked: Cleanliness, staff & service
Seem ok but no air conditioner and the water was shut down in the morning.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

shi-yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

freddy

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Deborah

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Yu

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Marie-Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service
Disliked: Room comfort

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
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Stayed 3 nights in Feb 2020
Verified

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities

worth it

good hotel, but compact rooms. very close to main area.
Stayed 2 nights in Oct 2019