Village of Long Grove Hotels, Chicago

"Bathroom doors are 30" and bathrooms are tight. Bathroom also had a few minor broken items (outlet, door stop, tp holder) Restaurant dinner was excellent. Did not use the pool as it was full of kids and families. Staff was friendly and helpful."

"For the price you pay, they can definitely afford to upgrade things and everything is a seperate charge minus the pool area . The lazy river had eye lashes floating in it, and a band-aid. There were drunk ppl, ppl dressed in sweats and hoodies going into the water, couples making out in the lazy river.. its a kids place and alcohol should have a limit. The bathroom was super small, and the door dif not close all the way. More things should be included in your stay for the money. They also charge you 21 for parking 😒"

"Nice location and huge building, an clean room. But it is currently being renovated, so the public areas are mostly inaccessible."

"The Hotel was absolutely amazing. The staff even better. It was nice having a Starbucks in the hotel. Parking was really easy and convenient, and priced fair considering the location and lack of parking in the area. I purchased 6 rooms for employees and myself. They all agreed they would prefer to stay again when in the area. I stay 30 plus nights in hotels a year. This was by far one of the nicer ones. My only complaint was the restaurant. We had a party of 9 and our bill was 600.00 with a 22% mandatory gratuity. I am ok with the gratuity if the service matches the expense. Dinner started with us having to ask the host after 20 plus min of being seated if we were assigned a waiter, because we hadn't been greeted or taken drink orders. 7 of the 9 of us were missing one or more of the dinner items we ordered. They asked towards the end of dinner how everything was, we told them we were still waiting on food, he apologized and only fixed one or two orders and acted confused apologized for the confusion, but the bill never reflected. In addition, other than to take our order drop food off and pick up plates/ asked how everything was we didn't see him. No refills. So, a 22% was theft. "

"I loved that the bedroom and tv couch were in small separated rooms."

"Good staff"

"I just overslept for 6 hours and they didn't return my deposit"

"Great staff. Easy check in."

"Room was clean, everything went as expected. Could use a rooms refresh, as items like chair show significant wear. Only was in the room 6 hours due to early flight."