Village At Litchfield Park Hotels, Phoenix

"Parking was adequate, facilities were clean, room was clean. Employees attitude was very different depending on who was working. I avoided a couple who weren’t friendly and gave off the “Don’t bother me” vibe. One was so unhelpful, I asked if I could extend my stay 1 more night and smirked and said, “No sorry we’re booked!” Little did she know I was already using the app and got a room extension. She didn’t even bother to check! Y’all won’t have decent ratings very long! You’ll be a 7 at best! "

"While the room floor and bathroom counter were clean and reeked of bleach upon entering, the positive reviews unfortunately stop there. I don't need a lot of frills but this experience was lacking many essentials (some listed as amenities on their site were missing). If you are on a business trip like we were I don't recommend this spot. -Not a safe neighborhood. Aside from smashed window cars in the parking lot, our Doordash order for amenities the motel lacked was stolen within five minutes of delivery. - Smoke alarm ripped out -Dirty shower floor -No toilet paper holder -No hand towels -Only bar soap, no shampoo or conditioner - No soap dish - No hair dryer - No iron and ironing board - The only linens were the flat and fitted sheets. When we asked for blankets (45-50 degrees at night during this time of year) we were told to walk around the property and find the maid ourselves. - walkways and walls all in need of cleaning The photos are deceptive, I should have read the reviews more carefully before booking. "

"At first sight I was a little worried but the room was pretty clean and it didn’t smell bad like some hotels that try to cover up stank. Everything worked well. Mattress was pretty comfortable but the pillows were not. No fridge, coffee pot or microwave. Coffee in the lounge area though. We were lucky enough to stay on the opposite side of the freeway so it was quiet. We didn’t use the pool but it looked nice. It was affordable and I would stay again."

"The room was clean, beds were very uncomfortable and hard, showers fluctuated temperature drastically to the point of it being in enjoyable, windows didn’t open and no way to change the temperature. Staff at front desk was lovely and friendly. "

"Beautiful room and facilities "

"Friendly staff, dirty room and bad area, marihuana smell filled the room all night and loud people banging doors at 3 am"

"We arrived late after the office had closed. When we went into the room it was disgusting. The room stunk, and it was infested with german cockroaches! The sheets all had stains on them, and the pull-out coach was never cleaned. When I removed the cushions, the crumbs of many meals and someone's underwear were on top of the pull out under the cushions. Once I pulled out the mattress, the sheets were still dirty, and had something brown spilled on them. The room looked nothing like the booking photos, and the coffee machine was missing the pot, making it unusable. Disgusting!"

"I arrived early in the morning. Room was not ready before check-in time. But once rooms are ready, receptionist assigned me a room. "

"Easy to get to everything and the staff was super friendly. Room was very comfortable and I sleep very well. Will definitely visit again when i come to Phoenix. "