Vila Congonhas Hotels, São Paulo

"Péssimo hotel, as roupas de camas estavam sujas o banheiro estava com os produtos de higiene pessoal vazio. A comida no restaurante é horrível quando eu digo horrível não estou exagerando, almocei lá aí na janta preferi passar fome do que voltar lá. Os funcionários não são prestativos, eu pedi uma banana pra dar para o meu nenê porque ele não pode comer a mesma fruta que já está lá cortada por conta de alergias, a moça fez careta enquanto falava com a colega de trabalho sobre a minha solicitação. No final comprei frutas fui pedir uma faca e um garfo emprestado pra poder cortar as frutas, adivinha.. eles não oferecem. Ninguém lá tá nem aí pra vc. Sem contar que não tem um mercadinho perto. O hotel é terrível e a localização pior ainda. Não vale a pena ir nem pra passar algumas horas!! Procure outro, foi traumatizante!! "

"o chuveiro quase não sai água, parece racionamento"

"Outstanding staff and locaton"

"Great breakfast"

"Title: Absolutely Flawless Stay - Felt Safe, Pampered & At Home My experience at Rosewood São Paulo was nothing short of exceptional. From the moment we arrived, the service was impeccable. We truly felt safe and at home the entire time - which is priceless when traveling. Highlights: 1. Service: World-class. Every staff member anticipated our needs before we even asked. 2. Safety & Care: A special shoutout to Tatiana, our hotel taxi driver. She was an absolute angel - incredibly kind, helpful, and went above and beyond to ensure our safety. She waited for us and made sure we were secure at all times. Rosewood, please treasure her! 3. 24/7 Restaurant: The fact that the restaurant is open 24/7 was a huge plus. Late night or early morning, quality food was always available. 4. Rooms & Bathrooms: Spacious, luxurious, and impeccably designed. The bathrooms are some of the most generous I've seen in any hotel worldwide. I super recommend Rosewood São Paulo to anyone visiting. It's not just a hotel, it's an experience. We will definitely be back."

"super clean rooms"

"Excelente"

"Breakfast need extra attention.not enough variety for example eggs most basic thing in breakfast ( scrambled eggs not even 10% cooked) no boiled eggs , no omelettes and no option. ( Not everyone eat or can eat the same) Customer service crew was amazing Lina, Talita, William and Raphael. As for Locations you can’t ask for more everything is in walking distance.hotel Price is very reasonable."

"The only thing that was a little annoying was the check in as they need all guests information. Other than that it was all good."