Triple Room
Check availability

Reviews of B&B Hotel Wien-Hbf

2 out of 5
B&B Hotel Wien-Hbf
Bloch-Bauer-Promenade 5, Vienna, Wien

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 453 reviews" "
Rating 8 - Good. 153 out of 453 reviews" "
Rating 6 - Okay. 44 out of 453 reviews" "
Rating 4 - Poor. 14 out of 453 reviews" "
Rating 2 - Terrible. 7 out of 453 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Suyi, Katy

Travelled with family
Disliked: Amenities, property conditions & facilities
Minimal amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tawatchai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located very near the Vienna Main Station. Pretty much convenient to find everything you need. The property was clean and comfy.

10/10 Excellent

Shannen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! It was very conveniently located: walkable distance from the main train station and very close to trams that take you to the center city in about 15 mins. The front desk people all knew English and helped make our experience in Vienna easy. The area was very clean and safe!
Stayed 1 night in Apr 2024

8/10 Good

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

YING, Winnetka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024

10/10 Excellent

jweeyh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for an affordable place to stay that was near public transport in Vienna, and this hotel with its location somewhat near the Wien HBF was a good answer. It was really easy to traverse between the cities main transport hub and the hotel, and once we got there, there was not much fuss needed to check in and get to our rooms. Aside from the lack of an electric kettle, the rest of the room was small, cosy, and definitely sufficient for our short stay. The buffet was also simple, but not too sparse, with an excellent array of tinned livers to go with the cold cuts, cheese and bread.
Stayed 2 nights in Feb 2024
Response from Wilhelm Pichler / Hotelmanager on 7 Mar 2024
Thank you very much indeed for your kind words concerning your recent stay with us.Electric kettle is not within the product line of B&B hotels, but of course you may always get hot water from us at the front desk/breakfast area.We highly appreciate your fair and positive feedback, looking forward to welcoming you soon again here with us!Kind regardsWilhelm Pichler / Hotelmanager

8/10 Good

Ching In

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location to train station Quite Supermarket next to the hotel

10/10 Excellent

Julia Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, place was located in a quiet area, room was clean... but I could hear the neighbours through the wall, the fan in the bathroom didn't work, and the drain in the bathroom sink was blocked.
Stayed 1 night in Feb 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The bed was not comfortable. Also the bathroom fan was noisy all night. Size is of room was ok.
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Stay and convenient parking - but beware
We had a one night stay here before flying home. We had a bigger room than expected (not large by any means, but bigger than a previous B&B Hotel 3-bed room). The room was clean and comfy located in a quieter area. Our only problem was with the parking garage. We parked where recommended and gave the hotel the parking ticket to get the discount code; however, when paying at the garage the next morning, we were charged the full 25 Euro (not 13 Euro as it should have been). We had to get to the airport so we left and I figured I'd contact the hotel to remedy this. Unfortunately, they were not able to do anything about it. So, just beware that the parking discount code may not work and have time to deal with it when paying (I guess there's a "customer service" button you can press - though if you don't speak German, I'm not sure you'll be able to figure out what button that is!).
Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Stayed 9 nights in Jan 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Jan 2024

10/10 Excellent

John Ervin

Stayed 1 night in Jan 2024

6/10 Okay

Adria, Escondido

Stayed 3 nights in Jan 2024

10/10 Excellent

Andrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, friendly staff, good location close to the Central railway station, value for money, could recommend this hotel for the short staying in Vienna
Stayed 1 night in Dec 2023

8/10 Good

Andras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Soile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the B & B Hotel Wien-Hbf very much. It was a clean and comfortable room in a newer part of Vienna less than a half a mile from the main train station.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria Charina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very modern, spacious and well lighted. Great stay, very close to the Wien Hbf.
Stayed 2 nights in Nov 2023

6/10 Okay

Maria Victoria, Sacramento

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Stayed 4 nights in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

8/10 Good

Bek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Rodolfo, Alajuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to the bus and train stations.
Stayed 2 nights in Sep 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel close to the main railway station
Stayed 2 nights in Sep 2023

10/10 Excellent

Jingyi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Has everything we need for travel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our quick visit
The hotel was perfect for the price we paid. Good value near the public transport tram and bus stop and Vienna Central station. A few restaurants nearby and markets for essentials.
Stayed 3 nights in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and subway
Stayed 4 nights in Sep 2023

10/10 Excellent

Melecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet and safe.
Stayed 3 nights in Sep 2023

10/10 Excellent

michael

Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Buena ubicacion y muy limpio y recursivo.
Stayed 1 night in Sep 2023

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with cigarette smoke outside
The hotel itself and staff was excellent. The only and big issue is the smoking and noise outside in front of the hotel. My room was facing the street and having the window open even a crack ended up with cigarette smoke filling out the room and voices echoing from the narrow street very late into the night. Hope the management can take care of this nuisance. I know smoking is allowed in the streets but it’s harming the guest comfort and looks very bad when passing by a few smoking people entering the hotel at all times.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pavol

Stayed 3 nights in Sep 2023

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were small, but very clean and quite adequate for our purposes. The breakfast was tops!
Stayed 3 nights in Aug 2023

10/10 Excellent

Aljaz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly staff!
Stayed 3 nights in Aug 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right by the main station.
Stayed 2 nights in Aug 2023

8/10 Good

Namatullah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The bathroom smelled a little and the smell never went away. It bothered me a great deal. They didn’t even let me to use the backyard to dry my clothes saying “it is not available to guests.” What was I paying for then?
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Functional and clean hotel with very basic rooms and amenities. There is nothing interesting or exciting to say about this hotel, but you can store your baggage and yourself for a night on the way to the airport.
Stayed 1 night in Jul 2023

6/10 Okay

S

Stayed 1 night in Jul 2023

6/10 Okay

David

Stayed 3 nights in Jun 2023

10/10 Excellent

FREDERICK, Elgin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They offered early check-in when we arrived early.
Stayed 1 night in Jun 2023
Response from Staff on 6 July 2023
Dear guest,We are glad that we could check you in early.We are always engaged in providing a check-in as early as possible for our guests when it's possible.Kind regardsB&B Hotel Wien-HBF

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Francisco, Rohrmoser

Liked: Cleanliness, staff & service, property conditions & facilities
The best internet speed Clean Info needs to be updated to reflect front desk is open 24 hrs
Stayed 3 nights in Jun 2023
Response from Staff on 6 July 2023
Dear guest,Thank you for your feedback.Kind regardsB&B Hotel Wien-HBF

6/10 Okay

Raul, Old Bridge

Liked: Cleanliness
Disliked: Staff & service
Nice, clean, safe location and just a walking distance from the Central train station (Wien Hauptbahnof). No room safe, mini fridge and even an icemaker in the facility. Ice is not available from the hotel. Breakfast is forgettable. You can walk to the nearby train station to get food and other stuff. Overall, it's a good stay . But not great.
Stayed 3 nights in Jun 2023
Response from Staff on 6 July 2023
Dear guest,Thank you for your honest feedback.We are sorry that we could not provide you with the usual equipment of a star hotel, like a mini fridge or a safe.This is a company rule for B&B hotels.That's also the reason we can provide these low room prices to our guests, as well as the breakfast.Since we do not have a restaurant or bar and our breakfast is a cold buffet, we are not equipped with an ice machine.We hope that you enjoyed your time in Vienna.Kind regardsB&B Hotel Wien-HBF

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, friendly staff, very clean, good breakfast, easy transport links. Excellent all roynd
Stayed 1 night in Jun 2023
Response from Staff on 16 July 2023
Dear guest,thank you for your honest feedback.We are glad to hear that you enjoyed your stay at our hotel.Best wishesYour B&B Team