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Overview of at Waterfront Whitsunday Retreat

Photo gallery

Featured image
Private beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

at Waterfront Whitsunday Retreat

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationPort of Airlie7 min walk
    Popular LocationBoathaven Beach11 min walk
    Popular LocationAirlie Beach Market12 min walk
    AirportProserpine, QLD (PPP-Whitsunday Coast)34 min drive

Choose dates to view prices

One Bedroom Suite with Balcony Spa

4.7/5 guest room rating
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

One Bedroom Two Bathroom Top Floor Jacuzzi Penthouse

No guest room rating
  • 200 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 2
  • 1 King Bed

3 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

5/5 guest room rating
  • 250 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 Double Bed, 1 King Bed and 1 Queen Bed

2 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

  • 225 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

About this area

Airlie Beach

Located in Airlie Beach, at Waterfront Whitsunday Retreat is in the city centre and near the beach. Airlie Beach Market and Whitsunday Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Airlie Beach Lagoon and Conway National Park. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby.
Popular Location

What's nearby

  • Port of Airlie - 7 min walk
  • Boathaven Beach - 11 min walk
  • Airlie Beach Market - 12 min walk
  • Airlie Beach Lagoon - 14 min walk
  • Shingley Beach - 3 min drive

Getting around

  • Proserpine Station - 24 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 34 min drive


  • Domino's Pizza - 5 min walk
  • Mangrove Jacks - 6 min walk
  • Fish D'vine & The Rum Bar - 6 min walk
  • La Tabella - 8 min walk
  • Whitsunday Seafood Bar - 9 min walk

About this property

at Waterfront Whitsunday Retreat

4-star, adults-only aparthotel near Airlie Beach Lagoon
This smoke-free aparthotel features an outdoor pool, massage/treatment rooms and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and limo/town car service are on-site. Each apartment boasts a private spa tub and offers free WiFi and a kitchen. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a fridge and a microwave.
At Waterfront Whitsunday Retreat offers 6 forms of accommodation which are accessible via exterior corridors and feature private hot tubs and iPod docking stations. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch Flat-screen televisions come with premium cable channels, DVD players and video game consoles. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Airlie Beach aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities


  • Private beach nearby


  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Private hot tub
  • Massages
  • Spa services
  • Spa treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Body treatments
  • Aromatherapy
  • Body wraps
  • Facials
  • Body scrubs
  • Reflexology
  • Manicures and pedicures
  • Couples treatment room(s)


  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • On-site car hire


  • Fridge (full size)
  • Hob
  • Microwave
  • Espresso maker
  • Toaster
  • Cleaning supplies
  • Freezer
  • Cookware/dishes/utensils


  • Minibar


  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress


  • Shower
  • Hairdryer
  • Designer toiletries
  • Towels provided


  • 50-inch flat-screen TV with cable service
  • Video game console
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space (1615 square feet)

Climate control

  • Air conditioning
  • Ceiling fan


  • Service animals only (pets not allowed)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No lifts
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In a rural location
  • Near a health or beauty spa
  • Near the bay

Things to do

  • Outdoor pool access neaby
  • Health club access nearby
  • Scuba diving nearby
  • Golf nearby
  • Fishing nearby
  • Skydiving nearby
  • Segway hire/tours nearby
  • Jet skiing nearby
  • Ecotours nearby
  • Power boating nearby
  • Waterskiing nearby


  • 6 rooms
  • 2 floors
  • 1 building
  • Built in 2006
  • Romance packages available
  • Property does not allow children

Similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Express check-in
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 20 per person (one-way)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Waterfront Whitsunday
Waterfront Whitsunday Retreat
Waterfront Whitsunday Retreat Airlie Beach
Waterfront Whitsunday Retreat Hotel
Waterfront Whitsunday Retreat Hotel Airlie Beach
Whitsunday Retreat
Whitsunday Waterfront Retreat
At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands
at Waterfront Whitsunday Retreat Aparthotel
at Waterfront Whitsunday Retreat Airlie Beach
at Waterfront Whitsunday Retreat Aparthotel Airlie Beach

Frequently asked questions

Can I cancel my reservation for free at at Waterfront Whitsunday Retreat and receive a full refund?
Yes, at Waterfront Whitsunday Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to at Waterfront Whitsunday Retreat cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at at Waterfront Whitsunday Retreat?
As of 15 Apr. 2021, prices found for a 1-night stay for 2 adults at at Waterfront Whitsunday Retreat on 6 May 2021 start from AU$505, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does at Waterfront Whitsunday Retreat have a pool?
Yes, this property has an outdoor pool.
Is at Waterfront Whitsunday Retreat pet-friendly?
No, only service animals are welcome at the property.
How much is parking at at Waterfront Whitsunday Retreat?
Self-parking is free at this property.
What time is check-in at at Waterfront Whitsunday Retreat?
Check-in is from 2:00 PM - midnight. Early check-in is available for a fee of AUD 25 (subject to availability).
What time is check-out at at Waterfront Whitsunday Retreat?
Checkout is at 11 AM. Late checkout is available for AUD 25 (subject to availability).
Does at Waterfront Whitsunday Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of AUD 20 per person applies.
Where is at Waterfront Whitsunday Retreat located?
Located in the heart of Airlie Beach, this luxury aparthotel is within a 15-minute walk of Port of Airlie and Airlie Beach Lagoon. Boathaven Beach and Airlie Beach Market are also within 15 minutes.

Overall score and ratings


Very good

Rating 5 - Excellent. 74 out of 176 reviews
5 - Excellent 42%
Rating 4 - Good. 59 out of 176 reviews
4 - Good 34%
Rating 3 - Okay. 28 out of 176 reviews
3 - Okay 16%
Rating 2 - Poor. 9 out of 176 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 176 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

3/5 Okay

Liked: Room comfort
Airlie Beach stay
We made the mistake of thinking this was an apartment but it was a suite- one big room and bathroom so it was smaller than expected. Bed and armchair were very comfortable, location was convenient and it was a bonus to have washer and dryer. We were on ground floor so it was great to step out to pool which we were lucky to have to ourselves. Being only one of four suites in the complex was great if you want privacy. Room definitely wasn’t luxury as it felt cluttered with old style speakers for outdated iPod and mobile phones on bedside table. Nowhere to put personal belongings as no drawers in bedside tables. Shelf above the television displayed unsightly cords and devices such as old game consoles, DVD player etc. Suite didn’t have Foxtel or hairdryer as advertised. Television batteries on remote were flat. The room smelt of cigarettes and the outdoor area needed a good clean. With a few simple updates, this suite could definitely be improved. Check in and out process was easy with friendly staff.
Stayed 3 nights in Jan 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities
Spa bath had hairs inside - no hygienically cleaned sticker either present, cigarette butts on balcony, sliding door to balcony didn’t lock, shower screen door didn’t shut, water everywhere in bathroom and limited hot water in shower. Shower hot water lasted 2 minutes then goes cold, flow of water very poor. Had to run hot water in kitchen sink to maintain hot water in shower, otherwise it goes cold. Called to complain, maintenance man sent, but couldn’t fix. We had to put up with this. This is not a cheap place to stay and expected better. This resort has no on site staff, other than part time cleaner. Managed by sister resort next door. In need of some general maintenance and TLC. Other than that, outdoor pool was great, location great, bed was extremely comfortable.
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, room comfort
Transit stay 2 nights
Great location walking distance to shops & restaurants. Room was a great size will full size fridge & kitchen utensils. Bed was comfortable. There is no water pressure in the shower & it took about 45mins plus to fill the spa up. Overall nice stay
Stayed 2 nights in Aug 2020

2/5 Poor

Great location and staff but run down and very tired. Fridge broken, rain shower does not work, balcony door does not lock, toilet seat not attached, toaster only toasts on one side, lounge falling apart. Needs a full refurbishment and given the amount of property this group manages should not be an issue. Maybe a management change is required?
Stayed 7 nights in Aug 2020

3/5 Okay

Travelled with partner
Disliked: Cleanliness, amenities
The spa on balcony. Rest needs up dating and the picture on website needs to be upgraded as they have pics of the penthouse for the spa room. Spa room had no view like the picture on the web site. 4/10
Stayed 3 nights in Jul 2020

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