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Charming Family Hotel

3.0 star property
Guesthouse in Richmond with free parking

Choose dates to view prices

Photo gallery for Charming Family Hotel

Living area
Exterior
Desk, soundproofing, free WiFi, bed sheets
Exterior
Desk, soundproofing, free WiFi, bed sheets
Charming Family Hotel in Shellmont offers a warm welcome with free WiFi and luggage storage. Unwind in the garden, enjoy extended parking, and experience the helpful staff that previous guests rave about.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$171
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Private bathroom
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
  • Sleeps 2
  • 2 Queen Beds

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About the area

Shellmont, a neighbourhood in Richmond, is home to Charming Family Hotel. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Richmond Night Market and Tsawwassen Mills. Check out an event or a game at BC Place Stadium, and consider making time for Science World, a top attraction not to be missed.
Visit our Richmond travel guideOpens in a new window
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Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9

What's nearby

  • CF Richmond Centre Mall - 4 min drive - 3.2 km
  • Richmond Olympic Oval - 7 min drive - 5.4 km
  • Richmond Night Market - 7 min drive - 5.6 km
  • Steveston Village Historic Waterfront - 10 min drive - 7.0 km
  • Steveston Fisherman's Wharf - 10 min drive - 7.0 km

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver International Airport (YVR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪A&W Restaurant - ‬18 min walk
  • ‪Chez Cora - ‬4 min drive
  • ‪Five Guys - ‬4 min drive

About this property

Charming Family Hotel

Guest house near Richmond Night Market
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Charming Family Hotel have perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Wardrobes/cupboards, cookware/dishes/utensils and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between 23 December and 8 January.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Property Registration Number H588461752

We should mention

This property does not have any lifts

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Charming Family Hotel on 3 Sept 2025 start from AU$171.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charming Family Hotel?

Self-parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Checkout is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 miles (5 km) of CF Richmond Centre Mall, Minoru Park and Lansdowne Centre. Aberdeen Centre and Riverport Sports and Entertainment Complex are also within 6 miles (10 km).

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Charming Family Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 247 reviews
Rating 8 - Good. 55 out of 247 reviews
Rating 6 - Okay. 34 out of 247 reviews
Rating 4 - Poor. 27 out of 247 reviews
Rating 2 - Terrible. 28 out of 247 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LILLIAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean property and close to Richmond for great food!
Stayed 1 night in Aug 2025

10/10 Excellent

Palvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight our experience to stay in the hotel is good.
Stayed 1 night in Aug 2025

8/10 Good

Shiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, very quiet house, clean room. Perfect for a quick overnighter!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Lovely place
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy to find, host helpful.
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
It was a good place
Stayed 1 night in Jul 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my second time staying here and will keep in mind for the next time im in town. Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience despite my misinterpretation of what family meant! Una was a gracious host with a charming little hotel, that is owned by her family. Our room was the size of an apartment in Europe, with all necessary amenities for a wonderful stay. We stayed 2 nights and picked blueberries and strawberries at the neighboring property for breakfast with our granola and yogurt. Very enjoyable experience for me, my wife and our 8 year old daughter.
Stayed 2 nights in Jul 2025

10/10 Excellent

David Charles

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.
Stayed 5 nights in May 2025

6/10 Okay

Daryl

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The "Charming hotel" is a very contractor grade home that is renting out each bedroom. Feels like a boarding house. No tv in the bedrooms. It was quite a long walk just to find a Grocery store or restaurant. On a busy street. There are a few parks nearby which is nice. The room was clean. I'm traveling on business and probably would just pay for a regular hotel room next time.
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Guests staying in Room 2 won't stop talking loudly at 1 am in the morning. Impossible to get a restful night of sleep.
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Guests in Room 2 won't stop talking at 1 am in the morning. Impossible to get a normal, restful night of sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

4/10 Poor

kevin

Disliked: Amenities
Older house, blinds have a decade of dust, owner friendly enough but sheets were stained(assumed they were clean…)
Stayed 1 night in Jun 2025

8/10 Good

Jeanine

Liked: Cleanliness
Disliked: Amenities
Home was very quiet and in a really safe neighborhood across from a berry farm where you can pick your own berries. Beds were really comfortable and i couldnt hear my friend get in/out of bed at all. Drawbacks one towel for 4 nights, no washcloths, no room refrigerators, no tv, no utensils, old supplies from past guests left in bathroom. Easily remedied, wouldnt prevent me from going back again
Stayed 4 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and super clean The host had everything well explained and easy to acces
Stayed 1 night in Mar 2025

2/10 Terrible

Akhila

Disliked: Cleanliness
It is a home in residential area. Not a hotel
Stayed 1 night in Apr 2025

4/10 Poor

Rajni

Disliked: Cleanliness, staff & service, amenities
The room and bathroom was dirty. There was hair all over the bathroom and the shower. The sides in the bedroom had dust and used co don and pink balloons with dust behind the dresser. It was disgusting. We didn’t see this until morning moved the dresser to charge the phone.
Stayed 1 night in Jul 2025

8/10 Good

Mohammad

Liked: Property conditions & facilities
It was alright. Room didn’t have a good smell and shower wasn’t clean!
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Arrived after
Stayed 1 night in Apr 2025

6/10 Okay

Antoine

Liked: Cleanliness
Disliked: Amenities
Humm, no ac, no fan, windows open and get hwy traffic. No thanks for seconds.
Stayed 1 night in May 2025

4/10 Poor

Justme

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike the description, there is practically no onsite parking. (1 spot for 4 rooms). Self check in went about as poor as it could go. We came into a dirty common room with empty food packaging left around. Our room was supposed to be locked, instead the door was open and it was snickering hot in there. The room floor was dirty as well as walls and closet doors. Lots of damage to be spotted all around the room. The room is tiny and looks nothing like the pictures. Our room shared a wall with the common bathroom, which made it very noisy because of both loud plumbing and guests. I won't be back here.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Disliked: Room comfort

Never stay there again!

The check in is to late at 4 pm. I booked for 8 nights and they never changed the bedding or the towels. No kitchen, no tv, no place to have a BBQ. Very interesting why this place is in a hotel register one.
Stayed 8 nights in May 2025