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Charming Family Hotel

3.0 star property
The garden at Charming Family Hotel provides a peaceful retreat, while the attentive staff ensures guests have everything they need for a memorable stay

Choose dates to view prices

Travelers find a warm welcome at Shellmont hotel, with free WiFi and luggage storage for smooth arrivals. Relax in the garden after exploring, and enjoy extended parking for road trips. Guests consistently praise the helpful staff for enhancing their experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$108
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Private bathroom
Cookware/dishes/utensils
Electric kettle
  • Sleeps 2
  • 2 Queen Beds

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Cookware/dishes/utensils
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Cookware/dishes/utensils
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the area

Shellmont, a neighbourhood in Richmond, is home to Charming Family Hotel. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Granville Street and Robson Street. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena.
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Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9

What's nearby

  • Kwan Yin International Buddhist Temple - 3 min drive - 2.6 km
  • Ling Yen Mountain Temple - 4 min drive - 2.6 km
  • Minoru Park - 4 min drive - 3.2 km
  • Canada Place Cruise Ship Terminal - 24 min drive - 20.9 km
  • Canada Place - 24 min drive - 20.9 km

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver International Airport (YVR) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Sector 7 Kitchen + Bar - ‬3 min drive
  • ‪A&W Restaurant - ‬17 min walk
  • ‪Chatime - ‬18 min walk
  • ‪Pizza Hut - ‬2 min drive

About this property

Charming Family Hotel

Guest house located in Shellmont
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Charming Family Hotel have perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Wardrobes/cupboards, cookware/dishes/utensils and electric kettles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily) (for a fee)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 8 January.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Property Registration Number H588461752

We should mention

This property does not have any lifts

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Charming Family Hotel on 18 Jan 2026 start from AU$107.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charming Family Hotel?

Self-parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Checkout is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 miles (5 km) of Kwan Yin International Buddhist Temple, CF Richmond Centre Mall and Minoru Park. Lansdowne Centre is 2.5 mi (4 km) away.

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Reviews

Charming Family Hotel Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 270 reviews
Rating 8 - Good. 63 out of 270 reviews
Rating 6 - Okay. 37 out of 270 reviews
Rating 4 - Poor. 28 out of 270 reviews
Rating 2 - Terrible. 29 out of 270 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean house, room, and bathroom. Owners were kind and courteous. Price was very fair. Would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Genisel

Liked: Cleanliness, amenities, property conditions & facilities
easy access and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Norayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic in a very good way. If all you need is a clean, comfortable place to lay your head, no frills, at a decent price then this is the place. Very prompt with communication as she provides her direct number.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy to find, host helpful.
Stayed 1 night in Jul 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

8/10 Good

Mark

Very good experience with room and was very quiet place clean and the manager on the phone was just great thankyou Una I would recommend it to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

10/10 Excellent

David Charles

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and super clean The host had everything well explained and easy to acces
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience despite my misinterpretation of what family meant! Una was a gracious host with a charming little hotel, that is owned by her family. Our room was the size of an apartment in Europe, with all necessary amenities for a wonderful stay. We stayed 2 nights and picked blueberries and strawberries at the neighboring property for breakfast with our granola and yogurt. Very enjoyable experience for me, my wife and our 8 year old daughter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We stayed one night with two bedrooms booked. We checked in late with no issues. The owner however told us to keep it down while coming in. No issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and very easy to check in/out.
Stayed 1 night in Mar 2024

6/10 Okay

Daryl

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The "Charming hotel" is a very contractor grade home that is renting out each bedroom. Feels like a boarding house. No tv in the bedrooms. It was quite a long walk just to find a Grocery store or restaurant. On a busy street. There are a few parks nearby which is nice. The room was clean. I'm traveling on business and probably would just pay for a regular hotel room next time.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Arrived after
Stayed 1 night in Apr 2025

8/10 Good

Jeanine

Liked: Cleanliness
Disliked: Amenities
Home was very quiet and in a really safe neighborhood across from a berry farm where you can pick your own berries. Beds were really comfortable and i couldnt hear my friend get in/out of bed at all. Drawbacks one towel for 4 nights, no washcloths, no room refrigerators, no tv, no utensils, old supplies from past guests left in bathroom. Easily remedied, wouldnt prevent me from going back again
Stayed 4 nights in Jul 2025

8/10 Good

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice and quiet, in good area of the airport. Will stay again
Stayed 1 night in Oct 2023

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, quiet, very short driving distance to airport. Value for money, walking distance to shops, restaurants and other amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

berris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LY was such a gracious host allowed me to check in with a last minute at 2 am . Her house was very clean and had everything youbwould need to make you feel safe and d at home. Anytime im.in Vancouver i will stay here if shes not over booked
Stayed 1 night in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Dec 2024

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly host. Beautiful house, close to shopping.
Stayed 1 night in Mar 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely home stay

Lovely home in Richmond. Great for a weekend trip where you want to be close to airport for an early departure. I did not meet the host, but we communicated on text and through booking site - they were very responsive to questions and we had an easy check in and checkout with details for parking our rental car. Bed was firm and very comfortable. Would stay again! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Sio

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived a day ahead of our cruise and stayed in this charming family hotel. It’s conveniently located near Vancouver airport. Very clean, comfortable and reasonably priced. The hostess is very knowledgeable and friendly. We had a memorable stay and public transportation whisked us to the cruise harbor seamlessly!
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable and had a coffee maker and coffee.
Stayed 1 night in Aug 2023

10/10 Excellent

Sámantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this house, it’s was clean, the owner was a very kind, and let me left my bagged there, the room with 2 bed is the best, it’s has a own bathroom, and the property has a parking free
Stayed 1 night in Apr 2024