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"Room on the small side but that’s standard for Hanoi due to narrow building codes. Anna and her staff was amazing. Multiple times we have gone to her for tour, eat and shopping recommendations. All were good. Some were great b/c they were not touristy places but frequented by locals. Highly recommended and will booked again next time I go Hanoi. "

"This place is such a find - great location, beautiful rooms and such friendly staff. I would not hesitate to recommend this hotel to anyone visiting Hanoi. Thank you so much! I’ll be back!"

"the hotel is in a perfect location, easy to access through the old quarters, staffs are very friendly and very helpful, particularly the girl at the front desk who is (Candy) she is very kind and has a service minded "

"Great room, excellent breakfast and service overall and Kylie Kieu Anh was very helpful and wonderful "

"This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were very happy with our stay. The rooms were great very spacious and we were upgraded both nights at no extra cost which was such a pleasant surprise. "

"Breakfast was great Hugh is a wonderful concierge he is calm and profeesional takes time to listen to listen to your needs and takes appropriare measures to facilitate requests Tyson with his upbeat enthusiastic attitude is also quick to look for ways to enhance your stay Friendly and fun to be around I have to mention Tunat la terressa what spot on service and humbling attitude such a great service super knowledge of the dishes and wines Hats off to whomever manages these kind staff members"

"Breakfast was really nice, good food. Staff welcoming and very helpful. Location was excellent, close to the hustle and bustle of the old quarter. "

"Very nice to stay in this hotel.. will come for next trip in Hanoi. Staffs are very kind, especially Ms. Jolie, Chloe at reception, Mr. Marco, Enzo and Alberto at front door, and Ms. Bella and Alice at restaurant. They are super kind and helpful while We stayed.. Foods was delicious, hotel condition was good. Everyone has big smile all the time to make customer happy.."

"Very friendly staff with excellent service. Thank you! "