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"Finding quality accommodation in Aguas Calientes is a challenge; this hotel serves as a basic, strictly functional choice for those visiting Machu Picchu who prioritize sleep over infrastructure. The Highlights: Service & Sleep The standout feature is the staff—three young men who are exceptionally kind, attentive, and helpful despite the building's limitations. * Sleep Quality: The mattresses are comfortable, and the provision of both standard and ergonomic pillows is a major plus. Note that the bed frames are quite squeaky. * Breakfast: A practical meal featuring made-to-order eggs and chocolate milk. The Shortcomings: Infrastructure & Comfort The building suffers from poor maintenance and lacks modern refinements. * Climate Control: There is no built-in heating. Rooms can be freezing, though an oil heater may be provided upon request. * Security: Door locks are flimsy and outdated, which may be a concern for solo travelers. * Connectivity: The Wi-Fi is unreliable, utilizing a frustrating guest portal that frequently disconnects. Signal strength is insufficient for backups or browsing. * Maintenance: The elevator is non-functional, and rooms have a noticeable damp smell due to the local humidity. Verdict: An acceptable choice if you only require a clean bed and a quick breakfast, but the poor security features and lack of tech reliability mean it falls short of being a comfortable stay. "

"Excellent service, breakfast was awesome."

"The location is excellent! The Ollantaytambo ruins are in walking distance and have a great selection of restaurants around the hotel. The room was big and clean facing the spring. The door to the balcony is not soundproof so you will hear the loud water gushing through the spring all the time "

"Clean room and good staff"

"Breakfast was good and it’s convenient that it begins so early! Good location on the river. No 24/7 coffee or tea is a downside. Also, it’s misleading I think in the ad that the hot springs are inclusive or at the property - this isn’t the case."

"Booming "

"Room was perfect for two people. Beds were comfortable and there was a little table for coffee. Breakfast was god and the staff were very helpful!"

"Love the place!! Beautiful "

"Clean and comfortable stay! The staff were friendly and welcoming, and we really appreciated being able to store our luggage. The hot water for showers was great too. Would recommend - worth the $$!"