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"The staff was amazing Nancy and Victor was with me all the time. Great location! "

"We arrived on a late train and they were so accommodating. The rooms were very clean. Great showers! And they stored our bags when we went to Machu Picchu and then you can have a shower when you return! Lovely staff!"

"Walking distance from train station to Aguas Calliente and Machu Picchu. Beautiful location and grounds. Staff very kind and helpful. Would return if ever planning to visit Machu Picchu again."

"Ant infestation, they’ll lose the items you check in, and staff walks into your room by accident when you’re sleeping at 6 am while you’re in your pjs and undergarments.. food gave my friend food poisoning.. staff is unreliable and unprofessional. 0/10 bad service! "

"Excellent location relative to bus service to Machu Picchu. They have a bus stop within about 30 feet of the hotel. The rooms overlook the river. Our 4th floor room had a balcony (shared with adjacent room). The river is LOUD! There’s no AC or fan, but temp was ok for us in March. No elevator, so be prepared to climb. Bed was comfy and the property appears to have been renovated relatively recently. Good breakfast. Very friendly staff. "

"Ideal place to stay while visiting Machu Picchu. Eggs, pancakes, ham and cheese and fruit for breakfast. Friendly and helpful staff. All good."

"Everything was perfect. Luis (front desk staff) was so kind, helpful, and empathetic. "

"clean room with pretty good beds"

"The rooms were nice and the staff was excellent. They called a taxi for our return to Cusco at a cheap price, it was a very nice taxi as well. The only complaint I have is that a lot of the linens and towels have stains on them. The staff said it was from a hair dye. Overall excellent!"