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Reviews of Holiday Haven Burrill Lake

3 out of 5
Holiday Haven Burrill Lake
8 Princess Avenue South, Burrill Lake, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 13 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Clean and comfortable accommodation. Friendly and helpful staff.
Stayed 2 nights in May 2021

10/10 Excellent

Evelyn

Liked: Cleanliness, room comfort
A great cabin
One very comfortable night in a cabin for a couple. Exceptionally clean and very well appointed.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall the cabin was great. Only downside was, after we had checked in and arriving to our cabin, it haven’t been made up! The night manager was very helpful and promptly made the cabin for us and offered a late check out.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Cabin was well kept and clean. Park could use more amenities. At least a playground for the kids
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean cabin, very good management. Highly recommended.
Stayed 2 nights in Dec 2019

6/10 Okay

Rami

Liked: Cleanliness, property conditions & facilities
Not Bad for the price
Accomodation is small like studio.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday
The place is quite and clean near the beach and lake. With free movie during the night time for kids, a good place for family. The only downside is the poor WIFI signal, so free WiFi is useless.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful place to stay. you could choices to do nothing and just enjoy the lake or the beach there. Or you could travel and see the sites , in a very good location
Stayed 2 nights in Feb 2019

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Stayed here for a kayak race - nice, simple room that suited our needs perfectly. Comfortable double bed, good facilities and plenty of room.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
great location. but little cozy on parking space
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

A much needed break away.
I really enjoyed my stay,the location is great. It is close to the lake, nice and quiet , short stroll through the bush to the beach and nice walk to the local shops.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cabin and location
We stayed in a 2 bedroom Lake View Cottage which was very roomy, modern and comfortable.
Stayed 2 nights in Aug 2018
Response from Kirra on 29 Aug 2018
Thank you for your review we look forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Received early check-in when we asked which was great for the kids. The place was comfortable and older, which was OK except the cleanliness of the unit wasn't great (dusty on surfaces and dead bugs on the roof, but nowhere near enough to be uninhabitable for a night). Great location, beach access and right on the lake, excellent pricing for where it is.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice location, but offputting experience
Very stressful experience as I was travelling late with two small children and could not get hold of the reception to confirm my reservation and get directions. I kept getting a voicemail. Nobody ever returned my call despite the message I left asking them to calll me back. After driving around looking for the place for a good half hour, I finally got to Burrill Hill Holiday Park at 9 pm, wondering if anybody was going to be there at all and if I would be able to spend the night there even though I had paid for the night. I fortunately found an envelope with my name on it in the letter box when I arrived, and then the owner's daughter eventually arrived and told me her mother had to leave earlier that night. It was not a pleasant experience, all the more so as the cabin was very small and poorly designed. There was no separation door between the living-room and the bunk beds for the children, so I couldn't use the living-room as the light would have kept them awake. Same thing for the bedroom, which was only partially separated from the living-room by a sliding screen. There was no real bathroom, and as the washing-basin was in their bedroom space, I couldn't use it eiither and used the sink in the kitchen area instead. Altogether not very practical!
Stayed 1 night in Apr 2018

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice pool, great laundry facilities.

8/10 Good

daryl, Goulburn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away.
Burrill Lake Tourist Park, is a nice quiet park, the pool area looks as if it has recently been renovated compared to the rest of the park which is very clean, but looks dated. Being right next to the pool was a bit noisey with children yelling, but still a great place to stay. Each cabin had its own BarB Que and supplied clearing gear.. staff were very friendly and helpful.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Went to burrill lakes for a short break to do some kayaking and fishing which was a good place to go for these activities.
Stayed 2 nights in Dec 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The park is very clean and tidy and the staff polite and courteous I would definitely stay at the park again
Stayed 1 night in Oct 2017

6/10 Okay

Mel, Sydney

Liked: Cleanliness
Disliked: Room comfort
Great cabin, just needs new mattresses and blinds!
The cabin we stayed in was quite pleasant and modern. The following things let the cabin down: - the park has bright lights outside the cabins and the blinds are not block-out blinds. The amount of light streaming in the window makes you feel like it is daylight! We kept waking up from the bright light thinking it was morning. - The mattresses in the bunk beds were hollow inside and need replacing. If the cabin had better blinds and replaced the mattresses then our stay would have been wonderful! The park is clean and tidy. We were there over a busy weekend but it was quiet at night.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Ok next to lake
It was ok didn't get to meet any of the staff, we arrived at 5oclock and reception was closed. Cabin we stayed in was good bed was comfortable.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location, staff friendly.
Small park but it's great for kids to ride around with a bit of freedom as it's safe.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position between lake and beach
Well maintained, clean caravan park. Good facilities. Disappointed sheets on second bed were not provided as we wanted two beds. I was travelling with my Mum. The double bed was the only bedding provided.
Stayed 3 nights in Jul 2017
Response from Kirra on 5 Aug 2017
Thank you for your feedback.

10/10 Excellent

vicky, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
A great spot very nice location. Staff were very friendly would definitely go back.
Response from Kirra on 18 May 2017
Thank you, we look forward to seeing you again soon.

10/10 Excellent

JUSUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천해요
정말 다들 친절하고ㅜ최고였어요 하지만 캐빈이 조금 작았어요 그거 빼고는 최고의 숙소입니다
Stayed 4 nights in Feb 2020

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkt am Strand, viele Möglichkeiten zum Wandern.
Stayed 2 nights in Feb 2019